Apple Technician Guide
Mac Pro (Early 2009)
Updated: 2010-09-27
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Mac Pro (Early 2009)
| Contents |
|---|
| About This Guide |
| Manual Updates 8 |
| Feedback 10 |
| Basics |
| Overview 12 How to Identify Quad-Core and 8-Core Processor Configurations 13 Serial Number Location 14 |
| Troubleshooting |
| General Troubleshooting 16 Update System Software 16 Troubleshooting Theory 16 Emerging Issues 16 Hardware vs. Software 16 Mac Pro Firmware Updates 17 Memory Configuration 18 Memory Diagnostic LEDs 20 PCIe/Graphics Cards 22 Functional Overview 23 Block Diagram 25 Common Reset Procedures 26 Power-On Self Test:RAM and Processor Verification 28 Minimum Configuration Testing 29 Processor Diagnostic LEDs 33 Symptom Charts Overview 35 Startup and Power Issues 38 No Power/Dead Unit 38 Intermittent Shutdown 41 Memory Issues/Kernel Panic and Freezes 44 No Video 49 Power, but No Boot 52 |
Table Caption: This table of contents outlines a guide for troubleshooting and understanding a Mac Pro, covering topics from basic identification and setup to detailed hardware and software diagnostics, with a focus on common issues and their resolutions.
| Noise/Hum/Vibration 53 Burnt Smell/Odor 55 | |
|---|---|
| Communications 57 Ethernet Port/Device Issue 57 AirPort/Bluetooth: Defective Wireless Devices 59 No/Poor Wireless Signal 61 Wireless Input Device Loses Connection 63 AirPort Card: Kernel Panic 65 Wireless Performance Issue / Slow Connection Wireless Input Device Doesn't Pair 68 Uncategorized Symptom 70 Mass Storage 71 Hard Drive Read/Write Issue 71 Hard Drive Not Recognized/Not Mounting 73 | 66 |
| Hard Drive Noisy 75 Optical Drive Won't Accept/Reject Media 76 Optical Drive Read/Write Data Error 78 Optical Drive Not Recognized/Not Mounting Optical Drive Noisy 82 Optical Drive Not Performing to Specs 85 Uncategorized Symptom 86 Input/Output Devices 87 | 80 Devices |
| USB Port Does Not Recognize Known Devices 87 FireWire Port Does Not Recognize Known Good No Audio from Internal Speaker 90 Distorted Audio from Internal Speaker 91 Front Headphone Jack Has No Audio 93 Line-In Jack Has No Input 94 Line-In Jack Has Distorted Input 96 Rear Line-Out Jack Has No Audio 97 Optical Digital Audio In Has No Input 99 Optical Digital Audio Out Has No Output 101 Uncategorized Symptom 102 | 88 |
| Mechanical Issues:Thermals and Enclosure Computer Runs Slow with Fast/Failed Fans Power Button Stuck 105 Internal Cables and Connectors Defective | 103 103 107 |
**Table Caption: This table appears to be a hierarchical list of computer hardware issues,
