RF34H9960S4

REFRIGERATOR

FRENCH DOOR REFRIGERATOR

Basic Model code: RF32FMQDBSR/AA

New Model code: RF34H9950S4/AA,

RF34H9950SR/AA,

RF34H9960S4/AA,

RF24J9960S4/AA

REFRIGERATOR

CONTENTS

Table Caption: This table lists the sections of a technical document, detailing page numbers for topics such as safety warnings, product specifications, disassembly, troubleshooting, and various diagrams.

IMPORTANT SAFETY NOTICE

The service guide is for service technicians with sufficient background in electrical, electronic and mechanical engineering. Any attempt to repair the appliance yourself may result in personal injury and property damage.

The manufacturer or dealer will not be held responsible for the interpretation of this information.

SAMSUNG ELECTRONICS AMERICA, INC. Technical Service Guide Copyright © 2014

All rights reserved. This service guide may not be reproduced in whole or in part in any form without written permission from the SAMSUNG ELECTRONICS Company.

CONTENTS

Table Caption: This table of contents outlines a refrigerator service manual, detailing sections on safety, product specifications, and extensive disassembly and reassembly procedures for various components.

CONTENTS

Table Caption: This table of contents outlines a troubleshooting guide for a refrigerator, detailing functions for failure diagnosis and specific troubleshooting steps for various symptoms, along with sections on PCB layouts, wiring diagrams, block diagrams, and references.

1. PRECAUTIONS (SAFETY WARNINGS)

• ●Unplug the appliance before replacing or repairing electrical parts.
• ⇒Be careful to avoid electric shock.
• ●Always use only the correct replacement parts.
• ⇒Check the model name, rating voltage, rating current, running temperature symbols.
• ●When troubleshooting, verify that wiring harnesses are connected securely.
• ⇒Make sure the connectors are not separated when power is supplied.
• ●Check for visible traces of water on electrical parts.
• ⇒Replace or secure any part that may have come in contact with water.
• ●Check the status of parts after replacement or troubleshooting.
• ⇒All parts must be reinstalled properly.
• ●Check the location where the refrigerator will be used. ⇒If the refrigerator will be used in a damp or wet space, or if installation will be
• unstable, the unit should be relocated.
• ●The refrigerator must be grounded properly.
• ⇒An earth ground should be used if there is a risk of high humidity or wetness.
• ●The refrigerator should be plugged into a dedicated outlet.
• ⇒Make sure the power cord is not damaged, crushed, squeezed or burned. If the plug is damaged it should be replaced.
• ⇒If the socket is damaged, it should not be used.
• ●Consumers must not try to repair the refrigerator.
• ●Nothing should be stored in the refrigerator except food.
• ⇒Drugs requiring precise temperatures should not be stored in the refrigerator.
• ⇒Flammable substances (alcohol, benzene, ether, LP gas, etc.) carry risk of explosion and should not be stored in the refrigerator.

PRECAUTIONS(SAFETY WARNINGS)

Read all instructions before repairing the product and follow the instructions in order to prevent danger or property damage.

Plug out and remove all the items in regrigerator prior to repair.

CAUTION/WARNING SYMBOLS DISPLAYED

SYMBOLS

means "Prohibited".

Indicates that a danger of death or serious injury exists.

Indicates that a risk

Caution

of personal injury or material damage exists.

means "Do not disassemble".

means "No contact".

means "Warning or Caution".

means "Unplug the unit before preforming service"

means "Earth or Ground".

Warning & Caution

Unplug to exchange the interior lamp.

• It may cause electric shock.

Unplug

On repair, Make sure that all parts and wires are free of dust and debris.

• Cleaning parts could help prevent fire or shorting.

Use the rated components on the replacement.

• Check the correct model, rated voltage, rated current, operating temperature and so on.

Check the status of parts after replacement or troubleshooting.

• All parts must be reinstalled properly.

On repair, make sure that the all wiring harnesses are reconnected.

• Wiring harnesses should be connected tightly and kept dry.
• Bundle tightly wires in order not to be detached by the external force and then not to be wetted.

Check for visible traces of water on electrical parts.

• Replace or secure any part that may have come in contact with water.

Warning

PRECAUTIONS(SAFETY WARNINGS)

• ❈ Please let users know following warnings & cautions in detail.

Customers should not store glass bottles of liquid in the freezer section. Frozen bottles could explode and cause injury.

The refrigerator should be plugged into a dedicated outlet.

• Multiple plugs in the outlet could cause excessive heat or fire.

Prohibited

Articles on the product.

• Opening or closing the door may cause things to fall down, which may cause injury.

Prohibition

Customers should not store narrow or long bottles or food in a small door shelf.

• These items could fall when the door is opened, causing injury tot he customer.

Consumers must not try to repair the refrigerator.

• Electrical and mechanical parts could injure the consumer.

Check the location where the refrigerator will be used.

• If the refrigerator will be used in a damp or wet space, or if installation will be unstable, the unit should be relocated.

Drugs requiring precise temperatures should not be stored in the refrigerator.

Make sure the power cord is not damaged or crushed.

• A damaged cord could cause excessive heat or fire.

The refrigerator must be grounded properly.

• An earth ground should be used