I have been using my JBL for about a year now, and the sound quality seems worse than usual. Is there a way for me to fix it?

I want to use the Charge at a pool party. The device description written says that the device is durable and built for...

The problem with the JBL at this point could be due to multiple reasons but most commonly, the decline in quality is caused by either overuse or playing music at too high of a volume. The only way to fix that is to replace the speaker completely. Please refer to the Speaker Replacement Guide. Also, the Troubleshooting page may be able to provide further insight to the problem.

The device is not waterproof. It will fail to function when in a pool, but it should work in light rainfall. If the device is exposed to water damage, refer to the Troubleshooting page.