I was walking down the stairs and my cat leaped onto my shoulder. I dropped my tablet and it tumbled all the way to the...

First, you should restart your tablet by holding down the power button until the screen is black. If you are still having issues, check out other possible solutions on this troubleshooting guide.

This is probably due to an old battery. There is not much you can do for this, so it’s best to replace it. Instructions on how to replace your battery can be found here. Check out this troubleshooting page on information on how to maintain your next battery for as long as possible.