PLEASE HELP: The HP Slate 10 Belongs to my mother. Upon turning on the device, the HP & Logo is stucked. How can I fix it....

OKAY NO PROBLEM IV SORTED IT, ILL TRY MAKE SOMEONE ELSE ETERNALLY GRATEFUL. ACTUALLY SHOULD HAVE RECALLED I HAD A SAMSUNG TABLET DID THE SAME THING. WHAT I DID WITH THAT WAS JUST LET THE BATTERY COMPLETELY EXHAUST ITSELF THEN JUST HOOKED IT UP WITH A BEAUTIFUL WOMEN... NO HOOKED IT STRAIGHT UP FOR REJUEVENATING (recharging) AND BOBS YOUR UNCLE. NOT MY UNCLE AS IM A WOG sorry of ethnic decent. THANKS SO MUCH FOR THIS FORUM AS IT JUST GOT ME THINKIN AN TRYING TO GET TO THE LIGHT AT THE END OF THE TUNNEL SO MUCH FASTER. Ciao