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So do you have a software issue now, or did you not need to replace the earpiece speaker? Asking so I can help troubleshoot if necessary.
Hi! This could be a software issue, or signs of a damaged display. Have you tried booting your phone in Safe Mode? There are instructions on this page that tell you how to boot that way. There is also a chance that the update itself still has some bugs, in which case a future update will hopefully fix these issues.
If you are still having problems after the next update and after booting in Safe Mode, you may want to replace your display. Click the link below to access a screen and display replacement guide.
Samsung Galaxy S9 Display tauschen
Thanks! I’ll see if I can add that in.
Is there a chance that the microphone was damaged when your screen was replaced? It is also possibly a software issue. Have you tried booting your phone in Safe Mode (directions are above, under “The Speakers Don’t Play Sound” in “Software Glitches”). Try calling someone while your phone is in Safe Mode and see if you notice the same results.
We might also have called the logic board the mother board, which you do not need to remove as long as you detach all of the cables.
Oh, I think I get what y’all are pointing out.
1) We called the logic board the charging port board.
2) We did disconnect the two cables (the blue and white ones, right?) in the step above, as seen by the upper red rectangle. (Look at step #13)
3) I’m having trouble finding which screw we missed. Could you identify it a little better so I can fix the picture? (Look at step #12)
Hey, this picture would benefit from some marking up; the black panel is a little hard to see. I’d do it myself but I don’t think I can access the original photo.
Could you point out to me where the logic board is? It’s possible we called it something else.
Hi Kara! If I remember correctly, we didn’t need to remove the battery. However, it’s been over a year, so I could definitely be wrong.
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