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- Problems Charging
- Reduced battery performance
- Screen Display Is Dark
- Flickering Screen
- Boot Problems
- Poor/Inconsistent Touch Pad Tracking
Problems Charging ¶
Unable to charge laptop or experience inconsistent charging.
Bad Charging Cable ¶
Try a new charging cable to see if the problem is in the cable or in the laptop itself.
Bad Battery ¶
If the charging cable is not the problem, it is possible that the issue is the battery. Make sure the battery is not the problem by attempting to charge with a new battery installed.
Bad Power Plug ¶
If neither a bad charging cable nor a bad battery are the problem, then you most likely have a broken power plug which needs to be replaced.
Reduced battery performance ¶
Battery power doesn't last very long.
Drained/Bad Battery ¶
If battery dies after using for a short amount of time, the cause of this may be a drained battery. Try charging the battery fully, use for a short amount of time, and if the problem continues, the battery must be replaced.
Screen Display Is Dark ¶
When laptop starts up, screen stays black.
Bad Display ¶
If you can hear the machine start but the screen stays black you may have a bad display which typically requires a full display replacement.
Flickering Screen ¶
Laptop screen flickers or has horizontal/vertical lines disrupting image.
Loose Connection ¶
This problem is possibly caused by a loose connection between the motherboard and the screen display. If this is the case, re-securing the connection could fix the issue. This requires disassembling the laptop and checking each connection.
Bad Display ¶
If a loose connection is not the problem then the entire display may need replacement.
Bad Motherboard ¶
If neither repairing connections or replacing the display works, then the problem most likely lies in the motherboard.
Boot Problems ¶
Computer does not turn on properly or makes clicking and grinding noises while preparing to start.
Damaged Hard Drive (HDD) ¶
The problem might be your hard drive.
Possible causes of this are:
- Your computer is bumped or jostled while it is running;
- The electric motor which allows the platter to spin fails due to bad bearings or other components
- The filter on your air intake gets too clogged or the filter isn't working properly
- Extreme heat while running causes the electronic circuit board to fail;
- There is a sudden power failure while the disk is writing.
Poor/Inconsistent Touch Pad Tracking ¶
The mouse or touch pad behaves irratically; left clicks instead of right clicks, or doesn't work at all, there is no response to the computer when the pad is touched.
Software Issues ¶
This is an issue that can often be fixed by finding the right ASUS drivers to download for your mouse.
Hardware Issues ¶
There have been many reports of manufacturing errors or hardware issues with this laptop, if the drivers are not sufficient then the touch pad has to be cleaned or replaced.