Bissell SpotBot Pet Troubleshooting

The power light does not shine red when plugged in, or the vacuum does not start running when the surface stain, set-in stain, or hose buttons are pressed

If the SpotBot is not turning on it may be because it isn't on a flat surface. Place the unit on a flat surface and attach the hose of the vacuum to the bottom of the unit.

Another potential issue could be a defective power cord, which can be fixed referencing the repair guide section.

The vacuum does not suck up dirt and debris

Check the collection tank to make sure it is not full. A full tank will reduce suction power. If tank is full empty tank into the garbage and put it back on the SpotBot.

Check to see if hose has suction by removing attachment and trying to suck water out of a sink or bowl. If water is not entering the dirty water tank, place unit on the floor near a sink and pour warm water down the hose until there is suction.

Unplug device, remove tanks and flip it over. Check the clear plastic floor nozzles for debris. If they are dirty, unscrew the two screws next to them to remove the nozzle and clean with warm water. Check the suction holes where the nozzles were for any debris and clean them out. Replace the clear floor nozzles and test for suction.

If the collection tank is empty and you are still experiencing lack of suction, check to see if there is a black gasket in the collection tank. Make sure the gasket is open by squeezing open the flat part and reinstalling it. It is only designed to fit in one way. If the gasket is missing, contact a BISSELL Authorized Service Center for assistance.

Check the motor ducts for suction. Remove the collection tank. Place hand over the two holes covered by the collection tank. Turn the unit on.

The vacuum is leaking from the bottom

Remove the Clean Tank and check for leaks. If leak is found, order a new cap and insert at the link: www.bissell.com/parts.

If there is no leak in Clean Tank, remove the Collection Tank and check for sitting water in the receiving area. If found, make sure a black gasket is not missing or inserted improperly. If the gasket is not missing and properly inserted, remove and ensure the gasket’s tall duck-bill flap is open.

The manual hose doesn't spray when the trigger is pressed

While keeping what solution is inside of the solution tank, turn on the unit and put the unit on the manual or hose setting. Then pump the trigger for the hose for 2 minutes to clear any solution out. Then shake solution tank up and down while simultaneously pumping the hose trigger to try and dislodge any material that may be impeding the flow into the hose.

At this point, if the unit is still not spraying solution, cover the receiver area and simultaneously continue to pump the trigger. Then place the solution tank back into the machine and it should be pumping at this point.

The automatic scrubbing mode doesn't run when the button is pressed

If it does not run when the surface stain button is pressed, please send your device to a BISSELL Authorized Service Center for assistance.