HP Pavilion 14-n018us Troubleshooting

The HP Pavilion 14-n018us laptop is connecting slow or having trouble connecting to the internet.

Check the toolbar at the bottom of the screen for open programs and close any non-essential tasks. Restart the HP Pavilion 14-n018us laptop regularly to clear up tasks.

Open a web browser and type https://fast.com in the search bar or click on this link to run a speed test. Check to ensure your internet speed exceeds 10 Mbps. If speeds are low, try restarting your HP Pavilion 14-n018us laptop. If that fails, unplug your wireless modem for 5 minutes. Plug the modem back in and test speeds again.

A poor internet connection or no internet connection can be caused by a bad WLAN module. Use this guide to replace the WLAN module.

The HP Pavilion 14-n018us laptop won’t power on or show signs of powering on.

Ensure the power cable makes a good connection with both the outlet and the HP Pavilion 14-n018us laptop. Look for a light indicating a charge. If there is no light, consider replacing the power cable.

Check for the charge light. If the light is on and the computer is not booting or charging, replace the battery. Use this guide to replace the battery.

The HP Pavilion 14-n018us laptop screen is frozen and not responding or the screen is a solid blue color and not responding.

If the screen is frozen or continues to freeze, this may be a result of too many intense tasks running in the background. Try restarting the HP Pavilion 14-n018us laptop to resolve this issue. Restart the computer by holding the power button until the HP Pavilion 14-n018us laptop turns off. After the HP Pavilion 14-n018us laptop is off wait 1 minute and turn it back on.

A blue screen of death or continuous freezing of the HP Pavilion 14-n018us laptop may be a result of a bad hard drive. To replace the hard drive use this guide to replace it.

The touchscreen does not respond when being touched.

The touchscreen that is not responding is caused by the display assembly going bad. To replace the display assembly use this guide.