HP Pavilion 17-g192dx Troubleshooting

Battery drains quickly and doesn't hold charge .

Open task Manager and close any applications that are not current in use.Make sure computer is updated to the most current software.

 check and make sure your power cord is not damaged. Check for physical damage frays, kinks and cuts . Clean the connections with compressed air.

 If you still notice a decrease in battery life, consider replacing the battery.

Battery replacement guide

Screen is unresponsive or just black

First, check for any damage to the screen. If the screen appears undamaged and is still unresponsive, turn off the laptop. After this action is complete, remove the battery and hold down the power button. Now, reinsert the battery and power the device on. If screen is still not responding, refer to guide.

If screen is damaged replacement of your screen will be necessary.

Screen replacement guide

Computer takes unusually long to load applications

Open task Manager and close any applications that are not current in use. Make sure the computer is updated to the most current software.

Click the windows key on the bottom left corner of the keyboard. Then select the restart Button, and allow laptop to restart.

Click the windows key on the bottom left corner of the keyboard.

If your device is running slow, close all applications that are not in use. If there are still issues restart your laptop and check for updates. After updates are checked and the device is still running slow, consider a RAM upgrade.

RAM replacement guide

Computer is warming up at an alarming rate.

Open task Manager and close any applications that are not current in use. If there are, close all applications not in use.

If your laptop is overheating and you are using it while it is charging, shutdown laptop and let it cool down and fully charge. If overheating pursues check heatsink.

Check to make sure airflow vents  aren’t obstructed and the computer has room for airflow. If there is debris, make sure to clear it with compressed air.

Due to the limit life of the cooling fan replacement may be necessary.

Cooling fan replacement guide

No sound is coming from the computer or sound is distorted

Restart the computer if there is still no audio output the motherboard may need replacement

Motherboard replacement guide