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Blender will not turn on ¶ 

The Ninja shows no sign of power, pulse technology not working.

Faulty power cord ¶ 

Check to make sure the power cord is plugged into a working outlet. If so, yet no power is being emitted, consider purchasing a new power cord. Replace using this guide.

Lid not secured ¶ 

Be sure the lid is securely fastened on the blender. For the blender to work, the lid must lock into place with a 1/8 turn to lock into place located at the top of the handle.

Blender leaks ¶ 

The Ninja is working, food/liquid is leaking from the cup.

Lid not secured ¶ 

Check to make sure the lid is securely fastened on the Ninja. The pulse technology should not work without this, however the possibility exists.

Improper blade installation ¶ 

Check to make sure the blades are correctly installed. This is an easy fix, refer to this guide.

Blender cup damage ¶ 

Check the blender cup/bowl for any cracking or damage. If any damage exists, you will need to purchase a replacement. Try this website.

Blades will not rotate ¶ 

The Ninja is plugged in, no response when engaging pulse technology.

Power cord failure ¶ 

Check to make sure the power cord is plugged into a working outlet. If this is not the case, your power cord may be frayed or damaged. Refer to this guide.

Blades are jammed ¶ 

Check to make sure no chunks of food are jamming the blades. If this is not the problem, try removing the blades, cleaning the Ninja, and replacing the blade.

Blades do not cut/blend efficiently ¶ 

Pulse technology working, blades not working correctly.

Excessive food/blades jammed ¶ 

Ensure that a reasonable amount of food is in the Ninja. Too much may cause the blades to not work efficiently. If this is not the case, check to make sure no food is jamming the blades. Try removing all ingredients and cleaning the area as a last resort.

Blades dull/damaged ¶ 

Check to make sure the blades are in good working condition. Dull/damaged blades will result in uneven blending. If this is the case, purchase a new one here and replace using this guide.

Blender Inconsistency ¶ 

The Ninja stops working during use, blades stop turning.

Power cord unplugged ¶ 

Check to make sure the the power cord is still plugged into a working outlet. If so, try resetting the outlet and trying again.

Blade Blockage ¶ 

Check to make sure the blades are in working condition and not jammed by any chunks of food. If so, remove any blockages and try again.

Motor burned out ¶ 

As a last resort, check to make sure the the motor is in good working condition. Refer to this guide to examine the motor. As motors are not replaceable except by taking apart an existing Ninja, this is usually a sign to replace the entire device. This problem is extremely rare, so you won't usually experience it.

Blades dull/damaged ¶ 

Check to make sure the blades are in good working condition. Dull/damaged blades will result in inconsistency. If this is the case, purchase a new one here and replace using this guide.

Why do you NOT suggest PEOPLE COMPLETELY WASH-OUT whatever syrup/fruit juice that has collected at the micro-switch' that is ENGAGED whenever the Blender Container is 'rotated forward 1/8 turn' as per ALL of the 'Operating Instructions'!!!!!!

Karl Ziebert - Antwort

My Ninja BL487QWB is barely a year old and it stopped working, does not power up. It is clean as I am very careful when using it. I like the item but if the lifespan is only 1 year, that is NOT good! :(

Cseller - Antwort

I have the same problem. Do you know if we have a warranty. For replacement ninjas?

Micah Grimes -

I have a Ninja 487QWB and it’s about a year old and it just won’t power on. It ‘s a bummer that it has such a short lifespan. I have a blender for 20+ years and it still works. What’s up with this brand/model???

Cseller - Antwort

After blending, there is grease on the top of the spindle. Sometimes this grease spills down into my shake. Why is this happening?

Diane Reidy - Antwort

I have a ninja about 5 years never had a problem with one day I put two qs3 cubes ice in there in the blades stop spinning now if I add just water or juice it will spend like a champ but two cubes of ice in it and stop spinning ! help please

Ernest Williams - Antwort

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