Power Issues/Drill not Working
Battery not Charged
Make sure the battery is fully charged; verify there is approximately 18 volts across the battery terminals with a voltmeter, or place the battery on your charger until the green light on the charger is lit.
Lock in Place
Verify that the forward/reverse selector switch is not in the center position. This is the drill's safety, the trigger cannot be pulled when the forward/reverse switch is in this position.
Problem with the Wiring
If the drill still does not work, there could be a problem with the internal wiring, see the Wiring Repair Guide to diagnose a problem with the wiring.
Problem with the Trigger Mechanism
There may be a problem with the trigger mechanism, see the Trigger Repair Guide for help diagnosing and replacing the trigger mechanism.
Either Forward or Reverse is not Working
Check the Forward / Reverse Selector switch
See the Forward/Reverse Switch Repair Guide for help diagnosing and repairing the forward/reverse switch.
Drill Skips or won't Turn at Desired Speed
Battery is not Fully Charged
If the battery is not fully charged, the drill will turn at a slower speed with much less torque compared to normal conditions. Check the voltage with a voltmeter or place the battery on your charger until the green light on the charger is lit.
Issue with the Clutch Setting / Gear Selector
If the drill skips under very little torque, the clutch may not be set properly. Rotate the clutch to the hardest setting (the higher the number, the harder it will be for the clutch to slip) or set it to drill mode, which is just past the hardest clutch setting, and check to see if the drill still skips. If the drill seems to have enough torque, but spins very slow; check which gear you are in. Gear 1 is the lowest gear (slowest spinning) and gear 2 is the highest.
Drill Keeps Running After Trigger is Released
Trigger is Stuck
You may have a problem with the trigger mechanism on the drill if the trigger gets stuck, see the Trigger Repair Guide for help diagnosing and repairing the trigger mechanism
The R84015 X2, like most modern drills, reverses the polarity of the voltage across the motor to quickly stop the drill from spinning. If the drill continues to spin down after the trigger is released, you may need to replace the trigger assembly, see the Trigger Repair Guide for help diagnosing and repairing the trigger mechanism.