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Samsung Alias 2 Troubleshooting

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Phone won't turn on

Drained/bad battery

Charge it, or buy a new battery.

Disconnected Wires

Open up the phone (see dis-assembly guide). Check to see if there are any loose wires. If there are, try to solder them back into place. If there are not or if the soldering does not work, your display screen is probably broken.

Broken Display Screen

You will have to replace the display screen.

Faulty Logic board

If the battery and the screen are not causing the problem, you may have to replace the logic board.

Display is Discolored or Otherwise Faulty

Bad Logic Board to Display Screen Connection

Open up the phone (see dis-assembly guide). Check to see if there are any loose wires (namely between the display screen and the logic board). If there are, try to solder them back into place. If there are not or if the soldering does not work, then there might be a problem either with the display screen or the logic board.

Broken Display Screen

It is more likely that the problem is with the display screen so you can try replacing that

Broken Logic Board

If replacing the display screen doesn't solve your problems, then unfortunately it is probably your logic board that is defective. Replace the logic board.

Cannot make or receive calls

Bad service

Check with your service provider to make sure you are in your service ares.

Sound won't work

Check volume

Make sure the volume level is high enough to hear.

Loose connection

The speaker may not be connected properly. You will need to repair this connection.

Keys don't work

Dirty keys

Dirt or debris may have gotten into the keypad. If the dirt doesn't easily come out, you may have to remove the keypad to clean.

Phone Turns Off When Unplugged

Dead Battery

If the phone turns off as soon as you unplug the charger, your phone battery might be dead. If so, you will need to replace it.

Bad Charge Connection

Try blowing on or using an air cleaner to clean out the plug or the charging port in the cell phone. If this does not work, disassemble the phone and clean the port.

Broken Charger

Your charger unit may be faulty and may need to be replaced.

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Samsung zeal keypad stop working displays number but not letters when switch to keyboard stays on phone mode with numbers to dial but no letters to text.

David - Antwort

Samsung zeal keypad stop working displays numbers but not letters when switch to keyboard stays on phone mode with numbers to dial but no letters to text.

David - Antwort

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