SteelSeries Rival 3 Wireless Will Not Track

When you're trying to track your SteelSeries Rival 3, does it not detect on screen? Use this troubleshooting guide to help diagnose why.

• Turn off the mouse
• Flip it over and inspect the optical sensor for dust, lint, or debris.
• Use compressed air to gently remove particles.
• If needed, lightly wipe the area with a microfiber cloth.
• Turn the mouse back on and test tracking performance.

• Check the battery level in SteelSeries GG software.
• Replace the AAA batteries with fresh ones if power is low.
• Restart the mouse after replacing batteries to ensure proper reset.

• Open the mouse and check the circuit board for any visible damage like burn marks, cracks, or loose connections that could be affecting the sensor.
• If you see a loose solder joint or damaged small component near the sensor, try carefully re-soldering or replacing that specific part if you have the tools and experience.
• If the board itself is cracked or badly damaged and repair isn’t realistic, replace the entire PCB or just replace the mouse altogether.