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Camera won’t turn on
Xiaomi Yi will not respond when trying to power on
If the Xiaomi Yi won’t turn on, it could be a drained battery. Try plugging in your device into an AC adapter or computer with a micro USB cable an check if the red LED ring around the power button lights up. If it does not, remove the battery and make sure the pins with the battery are aligned with the pins of the camera. If the problem persists, it may be caused by a bad battery. Please follow this guide for instructions on how to replace your battery.
Bad power cord
It is possible that the micro USB cable you are using is broken. Try a different micro USB cable with the same AC adapter or computer and see if the LED indicator turns on.
Bad Power-in adapter
It is possible that the AC adapter you are using is broken. Try plugging your device into the USB port of a computer with a working micro USB cable.
If the camera does nothing after plugging it into a working micro USB cable and AC power adapter, the problem most likely lies in the motherboard. Please follow this guide for instructions on how to replace your motherboard.
Poor Audio playback quality
Your cameras audio is distorted or missing
Distorted or missing audio in recordings most likely indicates a bad microphone. Please follow this guide for instructions on how to replace your microphone.
My recordings and pictures are distorted
Images are blurred, distorted, or contain artifacts
Cracked or Damaged lens
In the case of a cracked or damaged lens, the lens will need to be replaced.
The Xiaomi Yi has a distortion effect enabled by default. This allows for a wide angle view. If you would like to disable this effect, you can do so by changing the “image rectification” settings on the smartphone app.
My Xiaomi Yi is cracked or damaged
There are visible cracks or damage on the outside of the Xiaomi Yi
Replace the Front Panel
If there are scratches, cracks, or other cosmetic damages on the front of the Xiaomi Yi, you will need to replace the front panel. Please follow this guide for instructions on how to replace your front panel.
Replace the Back Panel
If there are scratches, cracks, or other cosmetic damages on the back of the Xiaomi Yi, you will need to replace the back panel. Please follow this guide for instructions on how to replace your back panel.
My Xiaomi Yi WiFi is not working
My smartphone is not detecting my camera
WiFi not enabled on smartphone
If your smartphone has wifi disabled, your smartphone will not be able to connect to the Xiaomi Yi. Enabling wifi should allow you to detect the Xiaomi Yi.
WiFi is not turned on
If your WiFi status indication LED is not blue, press the WiFi button to enable wifi
If your WiFi refuses to turn on or be discoverable, you may have a defective motherboard.