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Einleitung

This is a guide for replacing a faulty charging port and headphone jack port in the OnePlus 5. These are part of the lower port assembly and must be replaced together. The most difficult part of the guide is getting the frame clips of the back cover free.

  1. Insert a SIM card eject tool, bit, or a straightened paperclip into the small hole below the SIM card tray, located near the rear cameras on the edge of the phone. Press firmly to eject the tray. When reinserting the SIM card tray, ensure that it is in the proper orientation as shown.
    • Insert a SIM card eject tool, bit, or a straightened paperclip into the small hole below the SIM card tray, located near the rear cameras on the edge of the phone.

    • Press firmly to eject the tray.

    • When reinserting the SIM card tray, ensure that it is in the proper orientation as shown.

  2. Remove the two 2.6 mm T2 screws straddling the USB-C port on the bottom edge of the phone.
    • Remove the two 2.6 mm T2 screws straddling the USB-C port on the bottom edge of the phone.

  3. There is a high risk of damaging the display panel if this opening procedure is improperly followed. The following four steps show how to pry the rear case from the plastic frame. Read through the steps first before attempting the procedure. There are two different seams between the body and the screen of the phone:
    • There is a high risk of damaging the display panel if this opening procedure is improperly followed.

    • The following four steps show how to pry the rear case from the plastic frame. Read through the steps first before attempting the procedure.

    • There are two different seams between the body and the screen of the phone:

    • Display panel seam: This seam is part of the display assembly. Do not pry at this seam, or you will separate and damage the display panel.

    • Frame seam: This is where the plastic frame meets the back cover. Only pry at this seam.

    • There are twelve clips that hold the frame against the rear case. Be aware of their location as you pry the back cover off in the following steps.

  4. As you work, try not to accidentally power on the phone. If you do, turn the phone off before resuming disassembly. Place a suction cup near the bottom edge of the display.
    • As you work, try not to accidentally power on the phone. If you do, turn the phone off before resuming disassembly.

    • Place a suction cup near the bottom edge of the display.

    • Pull on the suction cup with strong steady force.

    • Press the edge of an opening tool straight into the frame seam near the suction cup until the edge wedges between the plastic frame and the back cover's lip.

    • Due to tight tolerances, this will take substantial force. Using a new opening tool with an unmarred edge will help with this step.

  5. Once the opening tool's edge is wedged in position, carefully slide the tool along the bottom edge of the phone. Carefully guide the opening tool around the left corner of the phone while keeping the tool's edge within the seam. Carefully guide the opening tool around the left corner of the phone while keeping the tool's edge within the seam.
    • Once the opening tool's edge is wedged in position, carefully slide the tool along the bottom edge of the phone.

    • Carefully guide the opening tool around the left corner of the phone while keeping the tool's edge within the seam.

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  7. Lever the opening tool to release the first clip from the frame. Lever the opening tool to release the first clip from the frame.
    • Lever the opening tool to release the first clip from the frame.

  8. Continue sliding the opening tool along the long edge, releasing the clips along the way. The last clip in the top-left corner near the front-facing camera is recessed and can be difficult to release. Take your time and use the flat end of a spudger or an opening pick to help. The last clip in the top-left corner near the front-facing camera is recessed and can be difficult to release. Take your time and use the flat end of a spudger or an opening pick to help.
    • Continue sliding the opening tool along the long edge, releasing the clips along the way.

    • The last clip in the top-left corner near the front-facing camera is recessed and can be difficult to release. Take your time and use the flat end of a spudger or an opening pick to help.

  9. With the bottom and left edge of the phone freed, gently wiggle the frame to release the top and right edge clips.
    • With the bottom and left edge of the phone freed, gently wiggle the frame to release the top and right edge clips.

    • The frame is still connected to the back cover by a long flex cable. Do not remove the back cover.

    • During reassembly, pause here to test your phone's functionality before securing the back cover.

    • To reinstall the back cover:

    • Align the top edge of the frame to the back cover and ensure that the top clips slip into place.

    • Squeeze along the long edges of the phone to snap the remaining clips into place.

  10. With all the clips released, flip the phone over so that the display is face-down. Swing the back cover around and rest it on top of the exposed frame. Be careful not to stress the flex cable connecting the back cover and the frame.
    • With all the clips released, flip the phone over so that the display is face-down.

    • Swing the back cover around and rest it on top of the exposed frame.

    • Be careful not to stress the flex cable connecting the back cover and the frame.

  11. Remove the 2.6 mm Phillips screw holding the cable bracket above the battery in place. Lift up and remove the cable bracket.
    • Remove the 2.6 mm Phillips screw holding the cable bracket above the battery in place.

    • Lift up and remove the cable bracket.

    • To reinstall the bracket, position one end into place, and bend the bracket slightly to spring the other end into place.

  12. Use the point of a spudger to pry up and disconnect the back cover flex cable from its socket. To re-attach press connectors like this one, carefully align and press down on one side until it clicks into place, then repeat on the other side. Do not press down on the middle. If the connector is misaligned, the pins can bend, causing permanent damage.
    • Use the point of a spudger to pry up and disconnect the back cover flex cable from its socket.

    • To re-attach press connectors like this one, carefully align and press down on one side until it clicks into place, then repeat on the other side. Do not press down on the middle. If the connector is misaligned, the pins can bend, causing permanent damage.

  13. Remove the back cover.
    • Remove the back cover.

  14. Remove the four 2.6 mm Phillips screws holding the port assembly to the back cover.
    • Remove the four 2.6 mm Phillips screws holding the port assembly to the back cover.

  15. Slide an opening pick underneath the port assembly's flex cable to loosen it from the back cover. Slide an opening pick underneath the port assembly's flex cable to loosen it from the back cover. Slide an opening pick underneath the port assembly's flex cable to loosen it from the back cover.
    • Slide an opening pick underneath the port assembly's flex cable to loosen it from the back cover.

  16. Remove the charging port/headphone jack.
    • Remove the charging port/headphone jack.

Abschluss

To reassemble your device, follow these instructions in reverse order.

Repair didn’t go as planned? Check out our OnePlus 5 Answers Community for troubleshooting help.

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Arthur Shi

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The screen is a pain to pry up but the guide itself was good and helped me to successfully fix my phone thank you Jose

Christopher Farmer - Antwort

My headphone jack had stopped holding my headphones in place meaning that the headphones would pop out of the jack very easily. Replacing the jack using this guide was a breeze once the screen had been removed which was the most difficult part of the repair.

I did not have a suction cup to help lift the screen which I in retrospect would recommend anyone doing this repair to get.

Thanks Jose! :)

Andrée - Antwort

Great guide, simple repair. A new charging port fixed my connection issues. I used a plastic butter knife to pry the screen, it took some work but wasn’t that hard.

Thanks!

Filip Märling - Antwort

I just attempted to do this with my phone and the bottom two screws in step 2 were T-1 torx where the instructions are claiming a T-2.

Alan - Antwort

Where can I buy this replacement part from?

Wilza - Antwort

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