HP Chromebook 14 G5 Repair

Released in Feb. 2018, the HP Chromebook 14 G5 is one of the latest versions of the HP Chromebook series. This lightweight laptop runs on Chrome OS and is ideal for security and collaboration. Its major updates include a 7th Gen Intel CPU Celeron N3350 with Intel HD Graphics 500, up to 64GB eMMC, use of USB Type-C ports, a 14-inch wide-angle HD touchscreen, and a battery life of up to 10 hours.

• Battery could not be charged
• Operating system does not load (Chrome OS)
• Chrome OS is running slowly
• Cannot detect USB / flash drive

On the bottom of your Chromebook, there should be a label that displays the model and serial numbers of your device.

Processor

• Processor Manufacturer: Intel
• Processor Type: Celeron
• Processor Model: N3350
• Processor Speed: 1.10 GHz
• Processor Core: Dual-core (2 Core)

Memory

• Standard Memory: 4 GB
• Memory Technology: LPDDR4

Storage

• Total Solid State Drive Capacity: 16 GB
• Flash Memory Capacity: 16 GB

Display & Graphics

• Screen Size: 14"
• Display Screen Type: LCD
• Screen Resolution: 1366 x 768
• Integrated: Intel® HD Graphics 500

Network & Communication

• Wireless LAN Standard: IEEE 802.11ac
• Bluetooth: Yes

Built-in Devices

• Front Camera/Webcam

Interfaces/Ports

• Total Number of USB Ports: 4
• Number of USB 3.1 Ports: 2
• USB Type-C

Battery Information

• Number of Batteries: 1
• Number of Cells: 2-cell
• Maximum Battery Run Time: 10 Hour

Physical Characteristics

• Height: 0.7"
• Width: 13.2"
• Depth: 8.9"
• Weight (Approximate): 3.39 lb

HP official website

HP official Trouble shooting page