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Modelle

20RD, 20RE

E14 R14 E15 S3gen2 Hmm En

Troubleshooting

If a computer isn't working properly, troubleshooting and diagnostics can help identify and fix the issue. Troubleshooting involves checking hardware (cables, peripherals) and software (settings). Diagnostics may include running system checks, analyzing error messages, updating drivers, scanning for malware, or testing components like RAM or the hard drive. These steps help pinpoint the problem and restore functionality. Here's a helpful link to guide you.

Background

The Lenovo ThinkPad E15 is a business-oriented laptop in the ThinkPad E-series. The E-series is mainly known for its reliable performance at a fairly budget-friendly price. The ThinkPad E15 was released as a successor to the ThinkPad E590. Lenovo first released the ThinkPad E15 (Gen 1) in 2019, and they continue to update that model with newer processors, displays, and extra security features.

Since the Lenovo ThinkPad E15 was introduced, many successor models have also been released. These models include ThinkPad E15 Gen 2, Gen 3, Gen 4, and ThinkPad E16 Gen 1. These laptops have a new design and improved cooling compared to the previous laptops.

Identification

The ThinkPad E15 (15”, Intel) comes in types 20RD and 20RE, which are not to be confused with the 2nd generation ThinkPads.

The Lenovo ThinkPad E15 has many signature parts, including its well-known ThinkPad keyboard. It also features the TrackPoint (red pointing stick), includes a ThinkShutter privacy cover for webcam security, and offers a long battery life with fast charging. This laptop comes with many connectivity options, including an ethernet port.

The laptop has a 15.6-inch display. The ThinkPad logo is placed on the top corner of the lid, and there is a small red TrackPoint nub in the middle of the keyboard. The hinges are sturdy, allowing the screen to tilt back significantly. The keyboard is slightly recessed, with a full layout including a numeric keypad. The touchpad is centered below the keyboard, with two additional buttons above it.

Technical Specifications 

  • Processor : Intel Core i3-10110U, Core i5-10210U, Core i7-10510U, or Core i7-10710U
  • Operating System: Windows 10 Pro 64, Windows 10 Pro in S mode Windows 10 Home 64, or no operating system
  • Display:15.6" FHD (1920 x 1080) IPS, anti-glare, 250 nits
  • Memory: 8 GB RAM (up to 16GB)
  • Battery: Up to 12.2 hours on a 45Whr battery
    • Rapid Charge technology available
    • Requires 65W AC adapter
  • Storage: Up to 512 GB PCIe SSD
    • Optional: Dual-drive storage
  • Graphics: Integrated Intel® UHD Graphic, AMD Radeon 625, or AMD Radeon RX 640
  • Security: Discrete TPM 2.0
    • Kensington lock slot
    • ThinkShutter physical webcam cover (Optional)
    • Smart Power On (integrated fingerprint reader with power button) (Optional)
  • Audio
    • Dolby Audio™
    • Dual-array Skype for Business-certified mics
    • 2 x 2W speakers by Harman
  • Camera: 720p HD
  • Dimensions: (W x D x H): 368mm x 245mm x 18.9mm / 14.48" x 9.64" x 0.74"
  • Weight: Starting at 4.3 lbs (1.9 kg)
  • Colour: Silver, Black
  • Connectivity: 802.11AC (2 x 2)
  • Bluetooth:® 5.0
  • Keyboard: Full-sized keyboard with number pad
    • Optional: Backlight
  • Ports / Slots:
    • USB 3.1 Gen 1 Type-C (Power Delivery and DisplayPort Alt Mode)
    • 2 x USB 3.1** Gen 1 (1 always on)
    • USB 2.0
    • HDMI 1.4b
    • RJ45
    • Headphone/mic combo

Source: Lenovo. (n.d.). [ThinkPad E15 (15”, Intel) Laptop]. https://www.lenovo.com

Additional Information

Repair and replacement guides

The official Lenovo repair videos and hardware dismantling instructions for laptops. Each guide focuses on specific issues, such as replacing faulty components, upgrading parts, or troubleshooting hardware problems. The site offers step-by-step instructions to help users effectively address their laptop concerns.

More Information

Lenovo How To’s: the page addresses common problems users may encounter, such as hardware malfunctions, software crashes, slow performance, connectivity issues, battery problems, and system errors. It is advisable to visit this page before attempting any home repairs.

Lenovo Parts: type your computer serial number to find the necessary parts for the repair and replacement

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