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If additional help is needed, check out the troubleshooting page.

The Toshiba Satellite C55-C5268 laptop was released in 2015 and came packaged with Windows 10. It has a 15.6 inch screen and a brushed black, textured resin casing. The laptop runs with an Intel Core i5-5200U processor, integrated graphics, 8 GB of RAM, and a 1 TB hard drive. There are three USB ports total--one USB 3.0 and two USB 2.0. The touchpad is located slightly off-center to the left with two keys at the bottom. The laptop weighs 4.8 pounds and is powered by a 19 V Li-Ion battery.

The model number C55-C5268 can be found printed on a sticker on the bottom of the device or on the battery.

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