If your Xbox One Wireless Controller has a malfunctioning thumbstick and you cannot properly navigate around your Xbox One, see the Xbox One Wireless Controller Has Malfunctioning Thumbsticks problem page for possible problems and solutions.
This is usually caused by bad analog sticks. In most situations, these controllers are out of warranty and it is easy to recommend the repair, but yours is so new I wouldn't recommend repairing it. In this scenario, contact Microsoft and request a replacement controller. It will likely be new since it doesn't make sense for Microsoft to refurbish them.
If they don't want the broken controller back, the sticks can be replaced without a new bottom board. However, this is time-consuming and should be done in pairs. The reason for this is one stick failing usually means the other stick that still works usually isn't far off from failing as well. Yes, this adds time but you're better off doing them as a pair and fixing the issue for good.
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My original controller from a Xbox one PUBG bundle pack started drifting in run mode so I bought this new controller & it’s great! U have to buy the afterglow prismatic wired controller with 10’ cord & download the PDP app for Xbox one & PC to configure it & change the colors. No need to buy an headset adapter or headset. Saved me 120$. The controller is 28$. My regular Koss Porta Pro headphones (no mic) work great after I downloaded the app. —-> https://www.pdp.com/pdp-app —- > Check out this item at Target https://www.target.com/p/afterglow-gamin...
I had the same problem. Turns out, one of the bumper switches (left bumper) was pressed in and stuck. Once I saw that, I pried it back out, now all is ok again.
This will not Void the warranty. Opening the controler WILL. Best thing is get several Q-Tips and alcohol. Soak in AL then push down in the opening of the JS. Do it several times and getting that alcohol in there. Move your JS back and for a lot. Repeat. Keep doing that for about 4-5 Q-Tips . Remembering to move the JS all around right after the AL goes into the JS. Alcohol evaporates quickly, so let air dry for a little bit and that should help. If it doesn't, but it is better, then do it all over again until it fixes it. If it doesn't help at all you will either need a new controller or to open up the control and cleaning and fixing that way. But, opening the control Voids warranties. So if still under warranty, do not open . If you have bought recently and in under warranty, Go replace it, or call Microsoft to replace it.
"I had the same problem. Turns out, one of the bumper switches (left bumper) was pressed in and stuck. Once I saw that, I pried it back out, now all is ok again." Sorry for the thread revive, (but this is still a current issue) but so strange how the left bumper affects the left joystick! Thx gustep12
von 10th Leper
how do you connect a wired controller does it turns automatically turns on or not?
von Nathan Puth
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