Keurig K-Duo Repair

Keurig K-Duo is a compact, versatile dual-function brewer for any coffee occasion. If you are having issues with your Keurig K-Duo, here are the most common issues that occur and their resolutions.

The Keurig K-Duo is a hybrid brewer that combines single-serve pod brewing with a conventional drip coffee maker, and it's versatile for individual use or serving multiple people. Compatibility with K-Cup pods and ground coffee, control of brew strength, 12-cup glass carafe, hot plate for keeping coffee warm, and the ability to set a timer so that brewing can be programmed. It finds its target household or office audiences who need convenience and flexibility in their coffee consumption.

The K-Duo was released in the late 2010s and reflected Keurig's efforts to diversify from pod-only systems. This was not an exclusive product for any particular region; it was available in most markets where Keurig operates, including the United States, Canada, and parts of Europe. This is generally a mid-range-priced device that can be afforded by families, small office settings, or lovers of coffee who want convenience. Reviews often mention the dual brewing as its most valued feature, though some users have reported issues in maintenance, like cleaning and descaling.

The Keurig family presents the K-Duo as versatile against the pod-only units and for those who still like traditionally brewed drip coffee. As part of the Keurig family, the K-Duo replaced earlier models of single-purpose coffee makers and introduced more flexibility and features to the user. In following years, Keurig introduced upgrades and variants, one of which is the K-Duo Plus, with a more compact build and fitted with a thermal carafe. While the K-Duo has been favored with its versatility, some consumers have reported issues with this coffee maker, such as recurring pump failures or the hot plate wearing out over time, making maintenance a key consideration for potential buyers.

Keurig K-Duo is generally only designed as a compact coffee maker made out of black plastic (see Exterior below for details), polished stainless steel, and a 60 oz. water reservoir located in the back. The Keurig coffee filter is located on the top left with a easily accessible lid and a compartment for inserting a K-Cup on the top right with a control module for brew settings. Specifically, the K-Duo has a compact size with round edges, consisting of measurements of 12.92”H x 10.94”W x 12.76”D; equipped with many unique features. To identify if you have a Keurig K-Duo, check if your coffee maker has the feature to brew both K-Cup pods and ground coffee. This purpose is to operate as a dual-function machine with a single water reservoir that allows you to brew a single cup or a full carafe using either method. You can also verify the model by looking for the "Keurig K-Duo" label on the bottom of the machine itself or researching the serial number.

The serial number for a Keurig coffee maker can be found on the back of the brewer, behind the water reservoir:

1. Lift the water reservoir up and away from the back of the brewer.
2. The serial number is a 14-digit alphanumeric code on the exposed side panel.
3. It will be on a label with a barcode and will start with "SN".

Dimensions:

• Brewer dimensions out of box: 12.92”H x 10.94”W x 12.76”D
• Height with handle open: 17.63”H
• Height with drip cover open: 18”H
• 6.25”H mug clearance with drip tray (fits an 8.0” travel mug with drip tray removed)
• 30” cord length

Weight: Brewer: 9.71 lb, Carafe: 1 lb

Power: 1470 Watts, 120 volts. 120 VAC source (50/60 Hz)

Water Reservoir Size: 60 oz.

Serving Size: Single cup: 6, 8, 10 & 12 oz. Carafe: 6, 8, 10 & 12 cups.

Brewing Temp: 170-190 ºF

Material Construction:

Exterior

• Polypropylene (PP)
• Polycarbonate (PC)
• Acrylonitrile Butadiene Styrene (ABS)

Carafe

• Stainless Steel
• Polypropylene (PP)

Features:

• Brew a cup and a carafe
• Strong brew
• Multiple brew sizes
• Large 60 oz. water reservoir
• 12-cup glass carafe
• Programmable carafe auto-brew
• Pause & pour
• Smart start
• Energy efficient
• Travel mug friendly
• Compatible with the My K-Cup® universal reusable coffee filter
• Compatible with Keurig® gold tone mesh filter accessory
• Simple button controls

K-Duo® Single Serve & Carafe Coffee Maker

Keurig K-Duo Use & Care Manual

Keurig Support

KEURIG® K-DUO PLUS™ FAQ