It was a lot simpler than what I expected. First you have to remove the 2 screws that hold the vent above the microwave door. The vent will fold toward you and then you slide to the left to get it out of the hinges. After the vent is removed, there is one single screw that hold the control panel with the keypad. after the screw is removed, you have to push the control panel from the bottom up a 1/4 inch to get the control panel out of the hinges. after this, the control panel will come out and it would be held by several wiring harnesses that connects to the control panel. in any case, I was not able to clean the keypad since it is seal. I went to the searsRepair site and ordered a replacement for $83.00 including shipping + tax.