Download and install an [https://play.google.com/store/apps/details?id=com.avast.android.mobilesecurity&hl=en_AU|anti virus app- example only]
Download and install an [https://play.google.com/store/apps/details?id=org.malwarebytes.antimalware&hl=en|anti malware app -example only]
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When you have installed both the apps, start the phone in ''safe mode'' and then locate the AV app in the apps list and run it. Follow the prompts if it finds any viruses.
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When you have installed both the apps, re-start the phone in ''safe mode'' and then locate the AV app in the apps list and run it. Follow the prompts if it finds any viruses.
Once the AV app has finished, find and run the anti malware app and do the same. Hopefully between the both of them they will clear your system back to good health.
To go into "safe" mode, with the phone On, long press the power button and when the "power off" option shows, long press the power off until it says restart in safe mode.
Download, install an [https://play.google.com/store/apps/details?id=com.avast.android.mobilesecurity&hl=en_AU|anti virus app- example only]
+
Download and install an [https://play.google.com/store/apps/details?id=com.avast.android.mobilesecurity&hl=en_AU|anti virus app- example only]
Download and install an [https://play.google.com/store/apps/details?id=org.malwarebytes.antimalware&hl=en|anti malware app -example only]
When you have installed both the apps, start the phone in ''safe mode'' and then locate the AV app in the apps list and run it. Follow the prompts if it finds any viruses.
-
Once the AV app has finished, find and run the anti malware app and do the same. Hopefully between the both of them they will clean your system back to good health.
+
Once the AV app has finished, find and run the anti malware app and do the same. Hopefully between the both of them they will clear your system back to good health.
-
To go into "safe" mode long press the power button and when the "power off" option shows, long press the power off until it says restart in safe mode.
+
To go into "safe" mode, with the phone On, long press the power button and when the "power off" option shows, long press the power off until it says restart in safe mode.
Download, install an [https://play.google.com/store/apps/details?id=com.avast.android.mobilesecurity&hl=en_AU|anti virus app- example only]
Download and install an [https://play.google.com/store/apps/details?id=org.malwarebytes.antimalware&hl=en|anti malware app -example only]
When you have installed both the apps, start the phone in ''safe mode'' and then locate the AV app in the apps list and run it. Follow the prompts if it finds any viruses.
-
Once the AV app has finished, find and run the anti malware app and do the same. Hopefully both of these apps will clean you system back to good health.
+
Once the AV app has finished, find and run the anti malware app and do the same. Hopefully between the both of them they will clean your system back to good health.
To go into "safe" mode long press the power button and when the "power off" option shows, long press the power off until it says restart in safe mode.
Hi @gachaz ,
Try the following:
Download, install an [https://play.google.com/store/apps/details?id=com.avast.android.mobilesecurity&hl=en_AU|anti virus app- example only]
Download and install an [https://play.google.com/store/apps/details?id=org.malwarebytes.antimalware&hl=en|anti malware app -example only]
When you have installed both the apps, start the phone in ''safe mode'' and then locate the AV app in the apps list and run it. Follow the prompts if it finds any viruses.
Once the AV app has finished, find and run the anti malware app and do the same. Hopefully both of these apps will clean you system back to good health.
To go into "safe" mode long press the power button and when the "power off" option shows, long press the power off until it says restart in safe mode.