Alright, a lot has been said about Printer Paper jam and lot of people Get to have this issue every once in while however i Never understood how the paper jam occurs to Printers So Often …Is it because they Get Old & Start malfunctioning. Anyways it has been reported Heavily that Printer has No Paper jam & There is error So There could be 2 Reasons Behind this -
'''Either you Don’t See Paper Jam Or There is Foreign Object In Paper Feed Line'''
i really Don’t See Scope for any software Issue In this Issue But Lets try some of the steps that may help you fix the Problem.
* unplug the Printer From power Supply & wait for 3-4 Minutes
* Reboot the Printer & try to Print a Taste Page
* Open the Printer Cover & Remove all the paper From Paper Tray.
* Use a Compressed air Vacuum Cleaner to Clean out Dust Or Foreign Object Like Rubber band, small peces of Paper
* Set the Cartridge Holder & Paper Tray Properly
* Hard Reset the Printer
Source - [http://bit.ly/2GWWTpt|How to Fix Paper Jam in Canon Printer]
thanks