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Ursprünglicher Beitrag von: Augustine ,


Hi @angelsattic

had you tried F12 key?

If so and cannot load … maybe factory recovery partition or image is corrupted.

What OS does it comes with?

If it is Windows 7 and higher, I would suggest you to make a  windows10 USB installer tool from microsoft website.


you need to use another PC / or if windows are still able to boot, to create this.

some tools  @ F12 Menu I would recommend you to proceed is to do a full system check or diagnostic for any possible issues on your laptop, reason this is to check on your hard disk to ensure it is healthy.