Try a power refresh and check if that resolves the problem.
Here’s the procedure:
i). Turn off the laptop if on and disconnect the charger if connected.
ii). Remove the battery from the laptop.
Here’s the [link|https://dl.dell.com/topicspdf/inspiron-13-7380-laptop_service-manual_en-us.pdf|service manual] for the laptop. Go to p.14 to view the necessary pre-requisite steps and then the procedure to remove the battery.
iii). Disconnect the coin cell battery from the motherboard. Go to p.17 to view the necessary pre-requisite steps and then the procedure to remove the coin cell battery.
iv). ''Press and hold the laptop’s Power On button for a full 30 seconds and then release.''
v). Reconnect the coin cell battery and then reinsert the main battery as shown in the manual.
vi). Reassemble the laptop and connect the charger and turn on the laptop.
If it starts OK there ''may'' be a message about the date and time being incorrect. This is normal as the BIOS has been reset. Once the date and time have been corrected the message won’t appear the next time the laptop is started.
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Also if it starts OK for a few times but then the no start problem re-occurs, replace the coin cell battery. Check for a part number on the battery itself. It is the RTC battery (Real Time Clock, aka cmos battery) and its function is to maintain the BIOS settings when the laptop is switched off. It is a 3V non rechargeable battery and when its voltage gets too low e.g. <2.5V the BIOS settings can sometimes get corrupted and this prevents a normal start.
+
Also if it starts OK for a few times but then the no start problem re-occurs, replace the coin cell battery. Check for a part number on the battery itself. It is the RTC battery (Real Time Clock, aka cmos battery) and its function is to maintain the BIOS settings when the laptop is switched off. It is a 3V non rechargeable battery and when its voltage gets too low e.g. <2.5V the BIOS settings can sometimes get corrupted, preventing a normal start.
Try a power refresh and check if that resolves the problem.
Here’s the procedure:
i). Turn off the laptop if on and disconnect the charger if connected.
ii). Remove the battery from the laptop.
Here’s the [link|https://dl.dell.com/topicspdf/inspiron-13-7380-laptop_service-manual_en-us.pdf|service manual] for the laptop. Go to p.14 to view the necessary pre-requisite steps and then the procedure to remove the battery.
iii). Disconnect the coin cell battery from the motherboard. Go to p.17 to view the necessary pre-requisite steps and then the procedure to remove the coin cell battery.
iv). ''Press and hold the laptop’s Power On button for a full 30 seconds and then release.''
v). Reconnect the coin cell battery and then reinsert the main battery as shown in the manual.
vi). Reassemble the laptop and connect the charger and turn on the laptop.
If it starts OK there ''may'' be a message about the date and time being incorrect. This is normal as the BIOS has been reset. Once the date and time have been corrected the message won’t appear the next time the laptop is started.
-
Also if it starts OKfor a few times but then the no start problem occurs again, replace the coin cell battery. Check for a part number on the battery itself. It is the RTC (Real Time Clock) battery (aka cmos battery) and its function is to maintain the BIOS settings when the laptop is switched off. It is a 3V non rechargeable battery and when its voltage gets too low e.g. <2.5V the BIOS settings can sometimes get corrupted and this prevents a normal start.
+
Also if it starts OK for a few times but then the no start problem re-occurs, replace the coin cell battery. Check for a part number on the battery itself. It is the RTC battery (Real Time Clock, aka cmos battery) and its function is to maintain the BIOS settings when the laptop is switched off. It is a 3V non rechargeable battery and when its voltage gets too low e.g. <2.5V the BIOS settings can sometimes get corrupted and this prevents a normal start.
Try a power refresh and check if that resolves the problem.
Here’s the procedure:
i). Turn off the laptop if on and disconnect the charger if connected.
ii). Remove the battery from the laptop.
-
Here’s the [https://dl.dell.com/topicspdf/inspiron-13-7380-laptop_service-manual_en-us.pdf|service manual] for the laptop. Go to p.14 to view the necessary pre-requisite steps and then the procedure to remove the battery.
+
Here’s the [link|https://dl.dell.com/topicspdf/inspiron-13-7380-laptop_service-manual_en-us.pdf|service manual] for the laptop. Go to p.14 to view the necessary pre-requisite steps and then the procedure to remove the battery.
iii). Disconnect the coin cell battery from the motherboard. Go to p.17 to view the necessary pre-requisite steps and then the procedure to remove the coin cell battery.
iv). ''Press and hold the laptop’s Power On button for a full 30 seconds and then release.''
v). Reconnect the coin cell battery and then reinsert the main battery as shown in the manual.
vi). Reassemble the laptop and connect the charger and turn on the laptop.
If it starts OK there ''may'' be a message about the date and time being incorrect. This is normal as the BIOS has been reset. Once the date and time have been corrected the message won’t appear the next time the laptop is started.
+
+
Also if it starts OKfor a few times but then the no start problem occurs again, replace the coin cell battery. Check for a part number on the battery itself. It is the RTC (Real Time Clock) battery (aka cmos battery) and its function is to maintain the BIOS settings when the laptop is switched off. It is a 3V non rechargeable battery and when its voltage gets too low e.g. <2.5V the BIOS settings can sometimes get corrupted and this prevents a normal start.
Hi,
Try a power refresh and check if that resolves the problem.
Here’s the procedure:
i). Turn off the laptop if on and disconnect the charger if connected.
ii). Remove the battery from the laptop.
Here’s the [https://dl.dell.com/topicspdf/inspiron-13-7380-laptop_service-manual_en-us.pdf|service manual] for the laptop. Go to p.14 to view the necessary pre-requisite steps and then the procedure to remove the battery.
iii). Disconnect the coin cell battery from the motherboard. Go to p.17 to view the necessary pre-requisite steps and then the procedure to remove the coin cell battery.
iv). ''Press and hold the laptop’s Power On button for a full 30 seconds and then release.''
v). Reconnect the coin cell battery and then reinsert the main battery as shown in the manual.
vi). Reassemble the laptop and connect the charger and turn on the laptop.
If it starts OK there ''may'' be a message about the date and time being incorrect. This is normal as the BIOS has been reset. Once the date and time have been corrected the message won’t appear the next time the laptop is started.