How to factory reset if you cannot operate the home menu screen with the remote control(from [link|https://www.sony.co.uk/electronics/support/televisions-projectors-lcd-tvs/kdl-40we663/articles/00032661|Sony's website]):
# Unplug the TV power cord from the electrical outlet and leave it unplugged for about a minute.
# Plug the TV back in. It should come on automatically. If it doesn't, press the power button on the TV.
# Wait about 40 seconds for the TV to completely start up.
# Point the remote control at the TV. Press and hold the up arrow button.
# The TV should restart.
# While holding the up arrow button on the remote control, press and release the power button on the TV. You should see “Reset” appear in the upper left hand corner of the TV..
How to factory reset if you cannot operate the home menu screen with the remote control(from [link|https://www.sony.co.uk/electronics/support/televisions-projectors-lcd-tvs/kdl-40we663/articles/00032661|Sony's website]):
# Unplug the TV power cord from the electrical outlet and leave it unplugged for about a minute.
# Plug the TV back in. It should come on automatically. If it doesn't, press the power button on the TV.
# Wait about 40 seconds for the TV to completely start up.
# Point the remote control at the TV. Press and hold the up arrow button.
# The TV should restart.
# While holding the up arrow button on the remote control, press and release the power button on the TV. You should see “Reset” appear in the upper left hand corner of the TV..
# Release the uo arrow button.
# You should now see the initial aetup screen.