Hi @scottmason18891
Here's the [document|30338Tech sheet] for the washer that may help.
Run the diagnostics as shown on p.2 and check if any error codes are displayed.
There's a table on the bottom right of p.3 that shows how to interpret the status LEDs to know what the code is.
The fault error code and description are shown on p.6-p.7.
Hopefully a start in finding out what's happening.