I have had that problem over the past decade with various Bluetooth speakers & headphones that require recharging. I find that the manufacture of the recharge ports and cords is anything but standard. By hanging onto every charger cord I get with products and any that someone has thrown away (and buying a few for less than $10), I usually find a charger that will work for any particular item.
Hi Kevin, I decided to do a whole bunch of YouTube searches and found the answer (and no need for disassembly!) 1. Turn Off Your Printer. 2. Take a legal paper sized cardboard of 3 to 5 mm thickness. 3. Put it in the paper feeding tray and push it in I couldn't do step 3 (push it through) because the cardboard just wouldn't go through. I was using a light weight cardboard, about the thickness of 4 pieces of regular printing paper. Anyhow, I started turning the printer off and on while trying to push the cardboard through. All of the sudden, the cardboard fed through and came out with a rubber bank on top of it. That's what was hidden and jamming the feed! If you go to the YouTube site I found the three steps on: https://www.youtube.com/watch?v=g_57Joga... you'll find the comments are full of the various thickness of cardboard the commenters used and the funny things that rode out on the cardboard (hair band, quarter, plastic twist tie, etc.) Enjoy!