Hey Nayyar, You can either try one of these passwords for the computer 03133610 (Insyde H20 generic bios password) 12345 (Phoenix generic bios password) Otherwise open the laptop up and remove the CMOS battery for a while to reset the bios to factory default

Hey Ayeoribe Jayeola You can remove and reset your BIOS to its default state by disassembling it and taking out the CMOS battery(the little 3v coin cell on the motherboard). If you need help disassembling it here is a link to a YouTube video to help you https://www.youtube.com/watch?v=syX_HZoI.... Hope this helps Ewald

Hey Carlson, When you say black screen, does the laptop turn on, are the fans spinning, are there any LED indication lights on? If so, let's do some troubleshooting, connect your laptop to an external monitor, if the monitor displays it might be your screen that is faulty. Try removing and or replacing one memory module and see if that boots up. Also try cleaning it, dust may also cause a laptop not to switch on. Try turning it on while plugged in and the battery is out. Hope this helps Ewald

Hey Blitzer What happens if you insert the wrong bios password, does a code come up ? If a code comes up you can use this site to get a decryption code to access the bios https://bios-pw.org/ Hope this helps Ewald

It seems your partition is faulty, you can try to repair it. If you have Windows XP: 1. Boot with the XP CD and at the setup screen press R to load the Recovery Console. 2. Choose the installation number which is usually 1 and enter the Administrator password. 2a. If you haven’t checked the drive already for errors, type chkdsk /r. 3. At the Command Prompt type FixMBR to repair the Master Boot Record on the hard drive. 4. Type FixBOOT to repair the Boot sector and make sure the boot files required to start the system are present. 5. Type Exit to quit the Recovery Console and reboot. if you have Windows Vista and upward to Windows 10: 1. Boot with the Windows Vista or Windows 7 installation disc. 2. Click Repair your computer. 3. Click the operating system that you want to repair, and then click Next. 4. In the System Recovery Options window, click Command Prompt. 4a. If you haven’t checked the drive already for errors, type chkdsk /r. 5. Type Bootrec /fixmbr to repair the Master Boot Record . 6. Type...

Hi Tiemelisa, Have you tried a different cable and connecting another laptop to the tv? Also let's try the following as well and set the HDMI output device as default. Right-click on sound volume icon in the lower right corner of Windows. A context menu will pop up. Select Playback devices from the context menu. In the Playback tab, select Digital Output Device or HDMI option. Click Set Default and click OK. Then the HDMI sound output will be set as default. If you do not see the Digital Output Device or HDMI option in the Playback tab, right click on the blank place, then click Show disconnected devices and Show disabled devices on the context menu. Then set it as default device. Let me know if this fixes the problem. Hope this helps. Ewald

Hi Randall, It sounds like your Graphic chip on the laptop is busy dying, I might be wrong but lets test it, download PassMark BurnInTest http://www.passmark.com/ftp/bitstd.exe. Install BurnInTest and launch the application the menu will pop up with an evaluation screen just click continue. Look for a tab at the top that says Configuration, and select "Test Selection and duty cycles". Uncheck Optical Drivers, Printer, GPGPU, Disks, Sound and Network. Make the CPU, RAM, Video, 2D and 3D Graphics all 100, press OK and then press the green triangle a lot of windows's will pop up don't worry about that, the tests have begun. It will run for a few minutes then a screen will pop up either flashing Green with PASSED or Red with FAILED. Let me know of the outcome. Ewald

Hi Jessica, How far was the fall to the ground? It sounds like the screen might have gotten damaged, I don't think a factory reset will fix this issue but I might be wrong as well, technology can be insane sometimes, for a hard reset you don't normally have to remove the sim card, but to be safe remove it, I have heard of stories where people lost all their contacts that was saved on the sim when they did a factory reset. Let me know if you came right Ewald

Hi Leen, It sounds like you have a faulty HDD or the software is corrupt, best to do is take it to a Xbox Repair Centre, doing it yourself will just beach the warranty and terms of service/agreement. Best of luck Ewald

Hi Mark, Yes a simple swap would suffice, seeing that the Xbox One S doesn't use any special hard drive, it is just a normal Western Digital 2.5" Laptop HDD with Xbox software on, all you need to do is just reformat the drive to make it NTFS and you are good to go. Hope this helps Ewald