Yikes. I began carefully prizing off the screen - but when it finally came away the connector (near the top of the screen, about 1” from the right side) got ripped, so the unit is damaged beyond repair. I think it would have been helpful if your guide had warned us about this possibility and given some advice about how to make sure it doesn’t happen. I now have a broken tablet and a brand new battery, likewise of no use to me. Pretty heartbroken - the unit had been working fine, mainstay of daily use.