Wow, I just can't get over the amount of people that this happened to. Just as an FYI and a follow-up to my original broken SIM card case: After repairing the tray (under warranty) my ip68 rating was compromised by the repair leaving me with 4 times that the phone needed to be sent pack due to water damage (yes. now, every time i get my phone back from LG i go swimming with it and it just goes blank the momnet it submerges) Ill keep updating but management doesnt want to admit fault but they insist they will repair it every time.