I have a few of these and I have upgraded to SSD, Windows 10 Pro build 1909 and everything works great. I am not sure if your Desktop has a hard drive(spinner) and not a SSD. I would consider it as it sounds like your most recent issue is either a partion issue, Bad Sector, Bad Windows driver. Windows does not support the OS that came with the unit. Everything else on the Desktop has been solid, except it can get hot at times and those fans run a lot or pick up in Speed. Heat sink issue or dirty . If the heat sink compound has not been cleaned and just enough used, should also help. If you can get to BIOS and on the network, depending on how it is setup you should be able to upgrade the bios.