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Beitrag: Antwort auf „Reboot loop! Factory reset didn't work!”
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Abstimmende: oldturkey03 (Von Administrator:in entschieden)

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Frage

Reboot loop! Factory reset didn't work!

Suddenly, after 1 year and 6 months since its purchase, my phone stopped working properly. I was pressing the power off button to unlock the screen, but it didn't work...after a while it opened by its own and I was able to use it properly but I couldn't lock it again!

After that, the phone started rebooting without stop!

I managed to reset it by the settings but it didn't get any better.

Battery is charging properly and the percentage of it is the right one.

Is there anything I can do?

Can you make any guess what's going wrong? Is it fixable or I should start mourning on my Huawei?

Thanks :)


Antwort

1) download the firmware by below link

http://consumer.huawei.com/en/mobile-pho...

2) Copy it to SD card and rename the folder to DLOAD

3) Boot to recovery mode : Vol down + power

4) Update the firmware

Note : data will be lost