HP EliteBook 840 G6 Repair

Your HP EliteBook 840 G5 can be identified by the service label at the bottom of your computer.

Check the following locations for the labels described in this section: the bottom of the computer, inside the battery bay, under the service door, on the back of the display, or on the bottom of a tablet kickstand.

Service label—Provides important information to identify your computer. When contacting support, you may be asked for the serial number, the product number, or the model number. Locate this information before you contact support. Your service label will resemble one of the examples shown below.

Refer to the illustration that most closely matches the service label on your computer.

To be able to identify your exact model’s processor, display, and other components go to HP’s Product Identification page and enter your laptop’s identifying information found on the label.

Processor options

• Intel Core i7-8665U vPro processor
  • 1.9 GHz base frequency, up to 4.8 GHz with Intel Turbo Boost Technology
  • 8 MB L3 cache and 4 cores
  • Intel UHD Graphics 620
• Intel Core i7-8565U processor
  • 1.8 GHz base frequency, up to 4.6 GHz with Intel Turbo Boost Technology
  • 8 MB L3 cache and 4 cores
  • Intel UHD Graphics 620
• Intel Core i5-8365U vPro processor
  • 1.6 GHz base frequency, up to 4.1 GHz with Intel Turbo Boost Technology
  • 6 MB L3 cache and 4 cores
  • Intel UHD Graphics 620
• Intel Core i5-8265U processor
  • 1.6 GHz base frequency, up to 3.9 GHz with Intel Turbo Boost Technology
  • 6 MB L3 cache and 4 cores
  • Intel UHD Graphics 620

Memory

• (2) SODIMMs (customer accessible/upgradeable)
• Supports dual-channel memory
• Transfer rate up to 2400 MT/s
• Configurations
  • 32 GB DDR4-2400 SDRAM (2 x 16 GB)
  • 16 GB DDR4-2400 SDRAM (1 x 16 GB)
  • 16 GB DDR4-2400 SDRAM (2 x 8 GB)
  • 8 GB DDR4-2400 SDRAM (1 x 8 GB)
  • 8 GB DDR4-2400 SDRAM (2 x 4 GB)
  • 4 GB DDR4-2400 SDRAM (1 x 4 GB)
• Maximum: 32 GB

Graphics

• Intel UHD Graphics 620

Display

• Non-touch
  • 35.56 cm (14.0 in) diagonal FHD IPS eDP anti-glare WLED-backlit slim, 250 nits, 45% NTSC (1920 x 1080)
  • 35.56 cm (14.0 in) diagonal FHD IPS eDP anti-glare WLED-backlit slim, 250 nits, 45% NTSC with HD camera (1920 x 1080)
  • 35.56 cm (14.0 in) diagonal FHD IPS eDP anti-glare WLED-backlit slim, 250 nits, 45% NTSC with HD and IR camera (1920 x 1080)
  • 35.56 cm (14.0 in) diagonal FHD IPS eDP anti-glare WLED-backlit slim, 250 nits, 45% NTSC for WWAN (1920 x 1080)
  • 35.56 cm (14.0 in) diagonal FHD IPS eDP anti-glare WLED-backlit slim, 250 nits, 45% NTSC with HD camera for WWAN (1920 x 1080)
  • 35.56 cm (14.0 in) diagonal FHD IPS eDP anti-glare WLED-backlit slim, 250 nits, 45% NTSC with HD and IR camera for WWAN (1920 x 1080)
  • 35.56 cm (14.0 in) diagonal FHD IPS eDP and PSR anti-glare WLED-backlit ultraslim, 400 nits, 72% NTSC with ambient light sensor, HD and IR camera (1920 x 1080)
  • 35.56 cm (14.0 in) diagonal FHD IPS eDP and PSR anti-glare WLED-backlit ultraslim, 400 nits, 72% NTSC with ambient light sensor, HD and IR camera for WWAN (1920 x 1080)
  • 35.56 cm (14.0 in) diagonal 4K FHD IPS eDP and PSR anti-glare WLED-backlit ultraslim, 400 nits, 72% NTSC with ambient light sensor, HD and IR camera for WWAN (3840 x 2160)
• Touch
  • 35.56 cm (14.0 in) diagonal FHD IPS eDP Anti-Glare On-Cell WLED-backlit slim touchscreen, 250 nits, 45% NTSC with HD and IR camera (1920 x 1080)
  • 35.56 cm (14.0 in) diagonal FHD IPS eDP Anti-Glare On-Cell WLED-backlit slim touchscreen, 250 nits, 45% NTSC with HD and IR camera for WWAN (1920 x 1080)
  • 35.56 cm (14.0 in) diagonal FHD IPS eDP WLED-backlit slim touchscreen, 250 nits, 45% NTSC with HD and IR camera for WWAN (1920 x 1080)
• HDMI:
  • Supports resolution up to 4k at 60 Hz via DisplayPort
  • Supports resolution up to 4k at 30 Hz via HDM

Storage options

• Primary M.2 Solid State Drive storage
  • 128 GB M.2 SATA-3 M.2 TLC SSD
  • 256 GB PCIe NVMe Value M.2 TLC SSD
  • 256 GB PCIe Gen3 x4 NVMe M.2 TLC SSD
  • 256 GB SATA-3 SED M.2 TLC (Opal 2) SSD
  • 512 GB PCIe Gen3 x4 NVMe M.2 TLC SSD
  • 512 GB PCIe Gen3 x4 NVMe SED M.2 TLC (OPAL 2) SSD
  • 512 GB SATA-3 M.2 TLC (FIPS 140-2) SSD
  • 512 GB M.2 PCIe Value SSD
  • 512 GB Intel PCIe NVMe QLC SSD
  • 1 TB PCIe Gen3 x4 NVMe M.2 TLC SSD
  • 2 TB PCIe Gen3 x4 NVMe M.2 TLC SSD

Audio

• Audio by Bang & Olufsen
• (3) Integrated multi-array microphone
• (2) Integrated stereo speakers (74 dB)

Camera Options

• 720p HD camera
• 720p HD IR camera (optional)

Wireless LAN card options

• Intel Dual Band Wireless-AC 9560 802.11a/b/g/n/ac (2x2) Wi-Fi and Bluetooth 5 Combo, vPro
• Intel Dual Band Wireless-AC 9560 802.11a/b/g/n/ac (2x2) Wi-Fi and Bluetooth 5 Combo, non-vPro
• Intel Wi-Fi 6 AX200 802.11a/b/g/n/ac/ax (2x2) and Bluetooth 5 Combo, vPro
• Intel Wi-Fi 6 AX200 802.11a/b/g/n/ac/ax (2x2) Bluetooth 5 Combo, non-vPro

Ports/Slots - Port and Components Diagrams

• (1) USB 3.1 Type-C port (with Thunderbolt support)
• (2) USB 3.1 Gen 1 (1 charging)
• (1) HDMI 1.4b port (cable sold separately)
• (1) RJ-45 port
• (1) Docking connector
• (1) Headphone/microphone combo
• (1) AC power port

Dimensions (W x D x H)

• 32.61 x 23.42 x 1.80 cm (12.84 x 9.22 x 0.71 in)

Weight

• Touch: Starting at 1.51 kg (3.32 lb)
• Non-Touch: Starting at 1.78 kg (3.94 lb)

Battery

• HP Long Life 3-cell, 50 Wh Li-ion
• Supports HP Fast Charge

• Official HP Product Support Page
• Official HP EliteBook 840 G6 Specs
• Wikipedia Overview of HP EliteBooks