Fanessa Jeune

I'm wondering why my camera is not turning on. I've swapped batteries and it still won't power up. Is there anything else...

This camera is prone to lens issues after being dropped, especially on to something hard like concrete. There is a section on the troubleshooting page regarding this issue. If you are unable to fix your device using the steps shown in on the troubleshooting page, the lens may be irreparably damaged. Please check out our guide for replacing this camera's lens.