My DSC-380. When you turn it on doesn’t go past the cyber shot screen. and also won’t turn off from this point. When the OFF button is pushed, the lens retracts, then comes back out again. Back to the Cyber Shot screen. Then eventually, after literally five minutes, it comes to life , and a message comes up ‘ACCESSING’. After this, it either closes down, or, an Error message comes up saying ‘Cannot retrieve image’. This is with an empty memory card inserted.I have tried re-setting, with no luck.