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My Camera Won't Turn On ¶ 

I want to use my camera to take pictures, but it will not turn on.

Dead Battery ¶ 

Plug the camera into a computer or a wall charger with a USB cable for several hours. If it still won't turn on, then you may have a dead battery. You will need to buy a new one and replace it.

Broken Power Switch ¶ 

After replacing the battery, attempt to power the camera on. If the camera will not power on, disassemble the camera and replace the power switch with a new one.

Broken Motherboard ¶ 

There may be a bad wiring connection on your motherboard, or there could possibly be an electrical short. You will need to replace the motherboard.

The Camera Flash Doesn't Work ¶ 

I am trying to take pictures in low light settings but the flash on my camera will not come on.

Burned out Bulb ¶ 

The bulb on the flash of your camera has burned out and will need to be replaced.

Faulty Electrical Connections ¶ 

There could be wiring and/or electronic shortages on the motherboard which is thus creating no flash from the camera. You will need to replace the motherboard.

Low Battery ¶ 

The battery is low and not giving power to the flash of the camera. You will need to charge it by plugging the camera into the wall charger, a powered USB port, or by removing the battery and charging it separately with the manufacturer-provided battery charger.

Camera Flash Doesn't Deploy ¶ 

I press the flash button, but the flash assembly doesn't eject from the camera.

Camera Flash Assembly Mechanism is Broken ¶ 

The flash assembly mechanism is broken, and will need to be replaced.

Short Battery Life ¶ 

I would like to use my camera all day but every time I use it, it dies within a couple of hours or less.

Battery Not Fully Charged ¶ 

Your battery may not have been fully charged, which means you should follow the proper charging sequence. Plug the camera into a computer to charge the battery or remove the batteries from the camera and place it in the wall charger.

The Battery Is Not Holding Charge ¶ 

If the battery has been fully charged, but the battery still does not last long, then your battery may be old or worn out. You will need to replace the battery with another one of the same model from Samsung.

The Lens is Stuck ¶ 

I am trying to use my camera, but my lens seems jammed.

Debris is Stuck in Lens Mechanism ¶ 

Small dirt, sand, lint, etc. can get stuck in the mechanism and impede movement. You can use an air canister to blow out debris.

Lens Unit Failure ¶ 

If cleaning the lens mechanism with compressed air did not work, then the mechanisms may have failed. The Lens Unit will need to be replaced.

The Camera Screen Won't Turn On ¶ 

When I turn on my camera, I cannot view any of the contents on my screen.

Broken or Cracked Screen ¶ 

The screen may have stopped working if you dropped it or subjected it to any impacts. This means the screen will need to be replaced to function properly.

Broken Motherboard ¶ 

There may be electrical shorts or faulty electronic connections on the motherboard. The motherboard will need to be replaced.

The Camera Will not Take Picture ¶ 

My camera turns on but will not take a picture.

Capture Button Does not Work ¶ 

The mechanisms in the capture button or the connections to the motherboard may have failed. The capture button will need to be replaced.

Broken Motherboard ¶ 

There may be electrical shorts or faulty electronic connections on the motherboard. The motherboard will need to be replaced.

The Camera Only Takes Blurry, Smudged, or Out-of-Focus Photos ¶ 

My camera doesn't take clear pictures. It only takes blurry, smudged, or distorted photos.

Lens needs to be cleaned ¶ 

With the lens deployed, use a soft, lint-free cloth to clean the lens. Avoid using water to clean the lens, as water may damage the electronics of the camera.

Lens is scratched ¶ 

Examine the lens and determine whether the lens has any scratches. If the lens is scratched, it will need to be replaced.

Camera Autofocus is Broken ¶ 

After cleaning the lens and determining that the lens is not scratched, the camera's autofocus functionality may be broken. The motherboard will need to be replaced.

The Camera doesn't record any sound ¶ 

"My camera doesn't record any sound when I use it in video mode"

Built-in microphone is broken ¶ 

If the camera is able to record audio using an external microphone via the headset jack, then the internal microphone may be broken. The internal microphone will need to be replaced.

Headset jack is broken ¶ 

If the camera is able to record audio using only the internal microphone, and not an external microphone, then the headset jack may be broken. The headset jack will need to be replaced.

When I take a picture and try to slide the screen to see the other pictures the

Screen will not slide. So I can only see the last picture that I took.

lee milner - Antwort

Once I take a picture the carama will not slide to see the other pictures.

lee milner - Antwort

Camera fully charged it turns on then screen just flashes up a pulsating Samsung and won't go any further help please. ..

iangrice1963 - Antwort

My samsung a5 also have same problem bro...

tiger_467 -

Is there an app I can use for the flash until I can get the bulb replaced

Beth Gardner - Antwort

this camera doesn't work at all- It's an broken Motherhood- No flash- No seeing other pictures

donnabrantley57 - Antwort

Please can U replace w/ another one!!!

donnabrantley57 - Antwort

My camera lens is very wobbly and loose.

Please help

Leroy - Antwort

I changed the lens and the camera works fine when is charging but when I disconect the charger and try to go to photo use, is powering off. Battery is ok.

vaggos74 - Antwort

The camera settings like quality of picture, etc are not visible. Where can I get these settings?


I am not able to view the settings in respect of camera functions in my Samsung galaxy c7


Hi can anyone help me photos taken outside are all white no colour photos taken inside are fine , I have restored factory settings also hard reset with hardware button key (wiped data / factory reset ) picture is a little better but still very white . Thanks

Deirdre Purcell - Antwort

Good day, my csmera is not working neither flashlight it says camera failed. It happened before 2 months but last week camera was working and now its in tje same condition before

Please tell me what to do?

Hussain Maldives - Antwort

Hi, My samsung a9100 camera says camera failed when camera is on please tell me what to do

Hussain Maldives - Antwort

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