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Beitrag: Antwort auf „Laptop working incredibly slow”
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Abstimmende: oldturkey03 (Von Administrator:in entschieden)

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Frage

Laptop working incredibly slow

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Hello all

I bought a brand new Asus laptop from save on laptops and it was working perfectly for about 2 weeks. I have installed numerous games and an antivirus called total av but even after these it was always running fine. I have made no changes recently and barely any browsing however while playing football manager, after about 30 mins of play the laptop froze for perhaps a minute before seemingly working normally again.

Now it seems to intermittently go very slow and unresponsive. I get maybe 10 seconds of it being ok before it freezes and it is unusable and this is from the moment it boots up now. I have run a virus scan, the hard drives have plenty of free space, have run defragment software, disk clean-up etc and everything is fine. I have checked task manager and there seem to be no processes using lots of resources so I am a bit stuck

The laptop is almost unusable making things like a system restore very difficult to execute

Specs are

Windows 10

Intel i7-7700HQ 2.80GHz

8GB ram

120GB SSD

1TB HDD


Antwort

This sounds very much like a hard disk problem. If it was brand new you should be able to get a replacement or refund from the vendor.

But you might try Speedfan.

Under the S.M.A.R.T. tab select your hard disk in the box at the top. Review the results then click the wide "Perform an in-depth online analysis" button. This will bring up a web page showing how your results compare with other disks of the same type. It may be that neither of these show anything, but if they do you'll have something concrete to show the vendor.