Noise coming from the laptop could be from a variety of different sources. To determine if the sound is coming from the game itself or from the speakers, press the Fn and F2 buttons at the same time to mute the speakers. If the noise stops, there could be a speaker issue or just an unfamiliar noise in the game. If the noise persists, try to pinpoint a location of the noise by listening if it is louder near any of the vent locations of the laptop. One of the most common causes of the laptop making noise originates from dust accumulating near these vents. Compressed air in a can or a household vacuum can be used to clean the vent area without opening up the laptop. If the noise is not resolved, the fan inside the laptop may need to be replaced. If replacing the fan is not the solution, further support may be needed in replacing other components of the laptop. If there are other issues associated with the laptop, try troubleshooting where those issues are originating. By fixing the other issues accordingly,...

When the screen is not responding while trying to open a game, sometimes it is just best to be patient and wait for the laptop to fix itself. If waiting a reasonable amount of time results in a continuous unresponsive status, there is a lot to consider in resolving the issue. It is also important to know that the laptop could be damaged if it is not properly restarted. Before troubleshooting the laptop for the source of the problem, make sure that the laptop has the most up to date drivers from Sony and that the Windows operating system is up to date as well. It is possible that the game itself has an issue and may not be compatible with the laptop. The following link will give instructions for troubleshooting to determine if the laptop is overloaded and if something needs to be fixed inside the device: Troubleshooting the Sony VAIO PCG-3E2L

When the keys on the keyboard are not working properly, it is important to make sure that the keyboard is cleaned properly. Using a can of compressed air could be used to free up any dust that may be preventing the key to work. It is possible to replace the “enter” key and get a response, but it may be necessary to replace the parts under the key that it needs to function. The parts and assembly instructions can be found from a distributor of Sony products or a third-party distributor. The following link has instructions on how to troubleshoot the problem with the keyboard, and it also provides information about service options for this particular issue: Troubleshooting the Sony VAIO PCG-3E2L