Hi there! It's me again! So found a new problem. The device battery is not holding a charge. I will leave it on the...

I keep trying to turn on my device, but it will not turn on. I don't know what to do to fix it. I have tried charging my...

The reason that your touch screen may not be working is because it may need to be cleaned thoroughly, having a dirty screen will keep the sensors from recognizing your finger. If the device still does not recognize your finger the screen may need to be recalibrated, check out this troubleshooting that explains how to recalibrate the screen.Garmin Nuvi 265wt troubleshooting page