If you are out of colored ink: Hold down the resume/cancel button. The resume/cancel button is the smaller button below the power button, on the right side of the front of the printer. Press for 10 seconds. You can now print in black ink. If the printer is completely out of ink, you will see the alarm lamp, to the left of the resume/cancel button, flash orange four times to indicate the ink supply is low. You'll need to replace the ink cartridges. For more information, please refer to this device's troubleshooting page.

To fix a paper jam, gently pull the paper out, pulling it through the rear tray or the output tray in the front. Then press the resume/cancel button. For more information, please refer to this device's troubleshooting page.

This issue may be due to any of the following: 1. The power cord is not connected to outlet Solution: Before attempting to fix the power button, make sure the cord is plugged into a working outlet 2. The power is not on Solution: Turn on the power by pressing the large square button on front right side of printer. 3. Your printer has a faulty power connection Solution: Reconnect to power supply. Try unplugging the power cord, pausing for 15 seconds before reconnecting to wall. 4. Your printer is connected to a bad wall outlet Solution: Utilize a different wall outlet. Please refer to this device's troubleshooting page for more information.