Dell Inspiron 11-3180 Troubleshooting

When plugged in, there is no sign that your device is charging, there are signs that it is charging, the connection is not consistent, or your device's battery drains at an exceedingly high rate.

If there is no sign that your device is charging, or the connection is not consistent an underlying issue could be the charging port is blocked by debris or dirt Try cleaning the charging port by first blowing into it. Then shine a light into the port and check for debris. If any is seen, use a toothpick to loosen it and then blow it out.

Another underlying issue could be with the charging cord, to check if a faulty charging cord is an issue, first try using the cord in a different outlet to make sure the outlet is not the problem. Next, find a device that you know can be charged and try charging it with the cord in question. If the cord does not charge both devices, you should replace the charging cord.

If previous efforts have not resolved your problem and the device continues to show no signs of charging, or you feel that the battery is draining too quickly due to an old battery, you can follow these steps to replace the battery by clicking here.

The speed of the computer seems to be excessively slow from the speed it was before to the point regular function can seem challenging.

Having too many tabs open at the same time may be causing your computer to run slowly, or with stutters. This is because the RAM (Random-Access-Memory) is required to run all of those pages at the same time and it has a limited amount of space to do so. An underlying issue could be that there are too many tabs open, to close tabs, click the "x" next to unnecessary tabs at the top of your browser window. If you cannot find this, you may also press the "Alt" key at the same time as the "F4" key to close your current tab.

Another underlying issue could be a virus may be taking up space in your device's RAM and causing it to be slow. To check for a virus you can run a scan using Windows Security.

Another underlying issue could be that its software is out of date. To increase your device's efficiency, you can try updating the software if an update is available.

If the issue persists, replacing the RAM in your device will increase the speed at which it can run. Follow the steps linked here to do so by clicking here.

The computer cursor connected to the touchpad does not move and/or interact with anything when attempted to be controlled with the touchpad.

An underlying issue could be that the touchpad isn't enabled in the settings. To enable the touchpad hold down your Windows key and press the "Q" key simultaneously

Inside the search bar type "Touchpad" and select "Touchpad settings", if you do not have a separate mouse you can choose this by using the arrow keys along with the "Enter" key. The arrow keys will have words such as "home", "PgUp", "PgDn" and "end".

Inside the menu, you can then enable the touchpad by selecting the touchpad toggle using the "Tab" key, once it is selected you may press the space key to enable it. If you have a separate plug-in mouse you may also use that to click on it. If your touchpad was already enabled, or the problem continues, then you should proceed to the steps below.

If the problems persist, you may need to replace your touchpad. If you need some help, you can look at our guide by clicking here.

There is no audio present when there otherwise should be.

An underlying issue could be that your speakers are muted. Check the bottom right corner of your computer for the volume slider and ensure that this slider is not all of the way down. It may also be a good idea to check different websites or apps and make sure that the volume is not working on those as well, as the lack of volume may also be an issue having to do with a particular application and not the computer itself.

Another underlying issue could be your device being connected to some other source of volume output. Make sure that there are no wired or Bluetooth devices connected that may be receiving sound instead of your computer speakers. You can do this by pressing the Windows Key at the same time as the "Q" key and searching for "settings". From there, you should navigate to "Bluetooth and Devices" and then "Devices", here you should be able to see all of the currently connected devices.

If the problem persists, you may need to replace your speaker. If you need some help, you can follow our guide by clicking here.