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Background
The Alienware 17 R5 was released by Dell in 2018. It was designed specifically for gamers and content creators who desired powerful hardware and a large display. The Alienware 17 series has been around since 2012, and the R5 model was the fifth generation in the series. This laptop specializes in gaming performance, video editing, 3D rendering, and VR capabilities.
The most common Alienware 17 R5 issues were its battery life and cooling problems. Because of its high performance capabilities, extended gaming or video editing sessions drastically increase the R5's temperature and can often result in thermal throttling (slower performance).
Identification
Model Number: The Dell Alienware 17 R5 model number and product ID is P31E. This can be found on the bottom of the laptop.
Design: Alienware Logo that lights up. The Alienware 17 R5 has an angular design with customizable RGB lighting on the keyboard and exterior.
Dell Support-Assist: Open the Dell Support-Assist application. This should come pre-installed on the Alienware 17 R5. This will show the exact model, service tag, and warranty info.
Technical Specifications
Dimensions
- Height: 29.9 mm – 48.3 mm (1.18" – 1.91")
- Width: 424 mm (16.7")
- Depth: 332 mm (13.1")
- Weight: 4.42 kg (9.74 lbs)
Product Specifications
- Chipset: Intel CM246
- Display: 17.3-inch FHD (1920x1080) or UHD (3840x2160)
- Processor: Intel 8th Gen Core i7-8750H / i9-8950HK
- Graphics: NVIDIA GeForce GTX 1060 / GTX 1070 / GTX 1080
- RAM: 32GB DDR4 2666MHz
- Storage: HDD + SSD options
- Keyboard: AlienFX RGB-backlit keyboard
- Cooling: Alienware Cryo-Tech v2.0 advanced thermal management
- Battery: 68Wh or 99Wh
Operating System (Supported)
- Windows 10 Home (64-bit)
- Windows 10 Professional (64-bit)
Laptop Ports (Left, Right, and Back)
Left
- Noble Lock Slot (for security locks)
- RJ-45 Ethernet Port (Killer Networks E2500)
- (2) USB 3.1 Gen 1 Type-A port, one with powershare
- 3.5mm Microphone Jack
Right
- USB 3.1 Gen 1 Type-A port
Back
- Mini DisplayPort 1.3
- HDMI 2.0 Output
- USB Type-C (Thunderbolt 3)
- DC Power Input
Additional Information
Dell Alienware 17 R5 Setup and Specs