Samsung Galaxy S20 Repair

If you are experiencing problems with your Samsung Galaxy S20 but can’t figure out the cause, perhaps one of our Solution pages could help. If you are experiencing any of these problems, head over to the page for some diagnostics help to figure out a course of action to fix your phone!

• Samsung Galaxy S20 Will Not Turn On
• Samsung Galaxy S20 Black Screen
• Samsung Galaxy S20 Camera Failure
• Samsung Galaxy S20 Network Issues
• Samsung Galaxy S20 Touchscreen Unresponsive

The Samsung Galaxy S20 Android smartphone is manufactured by Samsung Electronics and was released in March 2020. The S20 is part of Samsung’s Galaxy S series and is the successor to the Galaxy S10. The S20 was available in grey, blue, pink, white, and red bodies. In the United States, the white body was exclusive to Verizon for the Galaxy S20 with Ultrawide Band support.

Compared to the Galaxy S10, the S20 has slightly smaller dimensions but increased pixel density, a 120 Hz refresh rate, and a camera system that supports 8K video recording rather than 4K video recording. The S20 was available with 128 GB of internal storage and 8 GB of RAM, while the S10 had three storage and RAM options to choose from. The Galaxy S20 5G Ultra Wideband smartphone was released in June 2020 and includes mmWave 5G network connection but no MicroSD slot.

The Galaxy S20 is the first smartphone to receive USB fast-charger certification from the USB Implementers Forum. The S20 includes an “Infinity-O” display with a circular punch-hole in the top center of the display for the selfie camera. The rear camera array contains three cameras and is located in the top left corner of the phone rather than centered like past Galaxy S devices.

Reviews have praised the Galaxy S20’s clear display and strong camera performance. However, reviewers found that the fingerprint scanner is unpredictable and the phone does not support all 5G networks.

Models: SM-G980, SM-G980F, SM-G980F/DS

Release date: March 2020

Body:

• Dimensions and Weight: 151.7 x 69.1 x 7.9 mm (5.97 x 2.72 x 0.31 in), 163 g (5.75 oz)
• Build: Glass front (Gorilla Glass 6), glass back (Gorilla Glass 6), aluminum frame
• SIM: Single SIM (Nano-SIM and/or eSIM) or Hybrid Dual SIM (Nano-SIM, dual stand-by)
• Samsung Pay (Visa, MasterCard certified)
• IP68 dust/water resistant (up to 1.5m for 30 mins)

Display:

• Type: Dynamic AMOLED 2X capacitive touchscreen, 16M colors
• Size: 6.2 inches, 93.8 cm² (~89.5% screen-to-body ratio)
• Resolution: 1440 x 3200 pixels, 20:9 ratio (~563 ppi density)
• Protection: Corning Gorilla Glass 6
• HDR10+
• Always-on display
• 120Hz@FHD/60Hz@QHD refresh rate

Platform:

• OS: Android 10, One UI 2
• Chipset:
  • Exynos 990 (7 nm+) - Global
  • Qualcomm SM8250 Snapdragon 865 (7 nm+) - USA
• CPU:
  • Octa-core (2x2.73 GHz Mongoose M5 & 2x2.50 GHz Cortex-A76 & 4x2.0 GHz Cortex-A55) - Global
  • Octa-core (1x2.84 GHz Kryo 585 & 3x2.42 GHz Kryo 585 & 4x1.8 GHz Kryo 585) - USA
• GPU:
  • Mali-G77 MP11 - Global
  • Adreno 650 - USA

Memory:

• Card slot: microSDXC (uses shared SIM slot)
• Internal: 128GB 8GB RAM
• UFS 3.0

Main Camera:

• Triple:
  • 12 MP, f/1.8, 26mm (wide), 1/1.76", 1.8µm, Dual Pixel PDAF, OIS
  • 64 MP, f/2.0, 29mm (telephoto), 1/1.72", 0.8µm, PDAF, OIS, 1.1x optical zoom, 3x hybrid zoom
  • 12 MP, f/2.2, 13mm (ultrawide), 1.4µm, Super Steady video
• Features: LED flash, auto-HDR, panorama
• Video: 8K@24fps, 4K@30/60fps, 1080p@30/60/240fps, 720p@960fps, HDR10+, stereo sound rec., gyro-EIS & OIS

Selfie Camera:

• Dual: 10 MP, f/2.2, 26mm (wide), 1/3.2", 1.22µm, Dual Pixel PDAF
• Features: Dual video call, Auto-HDR
• Video: 4K@30/60fps, 1080p@30fps

Sound:

• Loudspeaker: Yes, with stereo speakers
• 3.5 mm jack: No
• 32-bit/384kHz audio
• Tuned by AKG

Communications:

• WLAN: Wi-Fi 802.11 a/b/g/n/ac, dual-band, Wi-Fi Direct, hotspot
• Bluetooth: 5.0, A2DP, LE
• GPS: Yes, with A-GPS, GLONASS, BDS, GALILEO
• NFC: Yes
• Radio: FM radio (Snapdragon model only; market/operator dependent)
• USB: 3.2, Type-C 1.0 reversible connector, USB On-The-Go

Features:

• Sensors: Fingerprint (under display, ultrasonic), accelerometer, gyro, proximity, compass, barometer
• ANT+
• Bixby natural language commands and dictation
• Samsung DeX (desktop experience support)

Battery:

• Non-removable Li-Po 4000 mAh battery
• Charging:
  • Fast charging 25W
  • USB Power Delivery 3.0
  • Fast Qi/PMA wireless charging 15W
  • Reverse wireless charging 9W

Miscellaneous:

• Colors: Cosmic Grey, Cloud Blue, Cloud Pink, Cloud White, Aura Red
• SAR: 0.76 W/kg (head)     1.01 W/kg (body)
• SAR EU: 0.28 W/kg (head)     1.52 W/kg (body)

• Samsung Galaxy S20 Specifications
• Wikipedia: Samsung Galaxy S20
• Samsung Galaxy S20 Review