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We're just some folks with repair on our minds...
Senior technical writer, photographer, and tinkerer at iFixit since 2013.
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Sorry to hear you had such a rough time. That said, “directions are terrible” is not a very constructive comment—tell us specifically what was unclear and where you had difficulty, and we can try to clarify it for the next person. Meanwhile, you can contact customer service for a refund on your kit.
This is true, and that’s why there are different instructions for the 2017 model.
A damaged battery is potentially dangerous and shouldn’t be used. Liquid damage alone is often enough to make it unsafe; with a puncture, it’s a no-brainer. Get a new battery. If you’re not comfortable doing it yourself, find a repair shop that can replace it for you. Good luck!
The display cable arrangement is a bit different from the MacBook Pro, but it uses similar thin (and non-replaceable) ribbon cables. If I had to guess, I’d say it will develop similar problems over time—but that is emphatically just a guess and it’s too early to say anything for sure.
@tom0m Thanks for sharing! Cool find. Added a link in the teardown.
@sleepycub Either method should work fine! I believe Apple recommends a fresh install of macOS, and then using Migration Assistant to transfer files, for the most stable result. So all things being equal, go with Option 2. Good luck!
@asianay0129 Yes, disconnecting the battery is necessary. You can sometimes get away with skipping it, at the risk of destroying something important and potentially bricking your phone. Not a wise gamble for the sake of skipping two screws.
This is a hardware review, not a guide, as stated in the banner at the top. If you’re looking for instructions you can find some here, and I believe Dell also makes their service manual public.
@codycraven01 These guides are created using iFixit tools, and P2 is definitely the correct driver. If you’re using tools you bought somewhere else, then yes, results may vary.
Not strictly necessary for SSD access, no—just allows you to detach the antenna plate and get it safely out of the way. You can leave it in place if you prefer, but be careful to support the antenna plate and make sure the cable doesn’t get strained or yanked accidentally.
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